The PX Strategy and Engagement Director will unify HR functions, manage strategic narratives, provide advisory support, and address organizational gaps. This role emphasizes collaboration, synthesis of information, and data-driven decision-making.
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
As the strategic integrator for the HR function, the PX Strategy and Engagement Director will ensure our specialized teams across PX, Talent Management, Total Rewards, Frontline Operations, and Recruiting, operate as a unified system. In this role, you are a synthesizer who excels at framing complex information into finished frameworks and compelling narratives that drive clarity at all levels of the organization.
This is an individual contributor role, reporting to the VP of Talent and People Strategy.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Strategy Alignment: Partner with functional leads to ensure specialized programs across the People Experience team are structurally aligned and mutually reinforcing.
- Narrative Development: Develop the department’s strategic narrative by turning raw data and technical initiatives into high-fidelity presentations and company updates.
- Operational Orchestration: Manage the rhythm of business for HR leadership to ensure functional leads have the cross-functional visibility required to execute effectively.
- Advisory and Polish: Act as a strategic partner to internal leads, providing the final layer of commercial framing to ensure all outputs are ready for executive review.
- Proactive Gap Sensing: Monitor the organizational ecosystem to identify where strategy is drifting or silos are creating friction, and propose integrated solutions to maintain velocity.
Minimum Requirements:
- 10+ years experience in relevant HR, People Operations, and Talent Management functions
- Systems Thinking: You intuitively understand how a change in one area of HR impacts the others and enjoy building a cohesive whole.
- Collaborative Presence: You have a track record of influencing high-performing teams without formal authority to act as a force multiplier for others..
- Exceptional Synthesis: You can distill technical documents or messy brainstorms into concise executive summaries that land with clarity
- Analytical Fluency: You are a data-driven storyteller who uses metrics to anchor narratives and drive better strategic decision-making.
- High-Growth Experience: You know how to build the necessary structure to enable organizational scale without introducing unnecessary bureaucracy.
Preferred Requirements:
- Varied experiences across sectors, including consulting, corporate work, and startup / private companies
Compensation:
At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $212,168 -$249,609. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Similar Jobs
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Pharmacy Editor at GoodRx will create and manage consumer-friendly content, collaborate with teams, and ensure content accuracy and clarity. Responsibilities include editing content, managing writers, and staying updated on healthcare trends.
Top Skills:
Digital Content StrategySeo
Machine Learning • Security • Software • Analytics • Defense
The Chief Mission Engineer develops and deploys software for national security, leading teams to integrate and test solutions in high-security environments.
Top Skills:
PythonReactTypescript
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Customer Value Architect drives customer onboarding, adoption of Falcon Flex, and value realization while ensuring high customer satisfaction and minimizing churn. They conduct value analyses, deliver business reviews, support renewal cycles, and manage complex customer relationships.
Top Skills:
CybersecurityFalcon FlexSoftware Solutions
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
