Lead strategic, cross-functional projects for enterprise U.S. accounts, managing plans, milestones, dependencies, risks, governance, stakeholder alignment, executive reporting, and escalations. Coordinate Customer Success, Sales, Product, Operations, Finance, Legal, Risk, and Technology teams from planning through stabilization and post-project review. Drive accountability and decision-making without direct authority while ensuring customer and business objectives remain aligned.
About DEUNA 🧡
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀
Visit https://www.deuna.com/ to learn more about us!
The role is primarily focused on project orchestration, stakeholder alignment, governance, risk management, and executive visibility, rather than owning the technical implementation or day-to-day customer implementation activities. The Strategic Project Manager will bring structure to complex initiatives, proactively identify dependencies and blockers, drive accountability across teams, and ensure timely decision-making and escalation when needed.
Key Responsibilities
-Lead and coordinate strategic, cross-functional projects for DEUNA’s key enterprise accounts in the US.
-Own the overall project plan, milestones, timelines, dependencies, risks, and governance.
-Coordinate across Customer Success, Sales, Product, Operations, Finance, Legal, Risk, and Technology teams to ensure alignment and accountability.
-Establish clear project governance, communication cadences, ownership, and escalation paths.
-Identify and proactively manage risks, blockers, and cross-functional dependencies.
-Drive decision-making and resolution of critical issues to keep projects on track.
-Provide clear and structured project updates to senior leadership and key stakeholders.
-Coordinate business-critical customer milestones and ensure organizational readiness across internal teams.
-Maintain visibility into project health, progress, risks, and key decisions through structured reporting and dashboards.
-Facilitate project retrospectives and identify opportunities to improve DEUNA’s operating model and project execution.
-Ensure projects remain aligned with customer objectives and DEUNA’s broader business priorities.
-Influence teams and drive accountability without direct reporting authority.
-Own the overall project plan, milestones, timelines, dependencies, risks, and governance.
-Coordinate across Customer Success, Sales, Product, Operations, Finance, Legal, Risk, and Technology teams to ensure alignment and accountability.
-Establish clear project governance, communication cadences, ownership, and escalation paths.
-Identify and proactively manage risks, blockers, and cross-functional dependencies.
-Drive decision-making and resolution of critical issues to keep projects on track.
-Provide clear and structured project updates to senior leadership and key stakeholders.
-Coordinate business-critical customer milestones and ensure organizational readiness across internal teams.
-Maintain visibility into project health, progress, risks, and key decisions through structured reporting and dashboards.
-Facilitate project retrospectives and identify opportunities to improve DEUNA’s operating model and project execution.
-Ensure projects remain aligned with customer objectives and DEUNA’s broader business priorities.
-Influence teams and drive accountability without direct reporting authority.
5+ years of experience in Project Management, Strategic Operations, Program Management, Management Consulting, or similar cross-functional roles.
Proven experience managing complex projects involving multiple business and technical stakeholders.
Experience working with enterprise or strategic customers, preferably in FinTech, Payments, SaaS, or technology companies.
Experience operating in fast-paced, high-growth or startup environments.
Experience managing projects from planning through execution, stabilization, and post-project review.
Experience working directly with senior executives and cross-functional leadership teams.
Demonstrated ability to manage ambiguity, competing priorities, and complex stakeholder environments.
Strong project management and project planning capabilities.
Strong knowledge of project planning, dependency management, risk management, and project governance.
Ability to build and maintain project plans, timelines, dashboards, and executive reporting.
Strong analytical and problem-solving skills.
Ability to understand technical concepts and dependencies without necessarily being responsible for technical delivery.
What will you find when you join DEUNA?
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!
Benefits:
Vacations and additional PTO 🏝️
Remote work from anywhere 💻
Economic support for health insurance, internet and cell phone line📱🌐
We all own DEUNA, we offer stock options 💸
Learning and development platform 📚
Multidisciplinary, diverse and dynamic team 🧡
Growth and career path 🚀
Be part of a dynamic team that's creating the next generation payments platform.
DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.
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