Program Manager

*PLEASE NOTE: The Program Manager will be required to be located in Charlotte, NC and come into our Southend office  Tuesday-Thursday.*

Our Company:

LendingTree was founded in 1996 by CEO Doug Lebda to help people comparison shop and get a great deal on the single biggest transaction of their lives: their mortgage. Since then, we’ve facilitated over 65 million loan requests, while becoming a household name (our brand recognition rivals Bank of America and Wells Fargo).  Today we do much more than mortgages. We are the #1 online marketplace in the US for consumers to comparison shop for mortgages, personal loans, credit cards, student loans, auto loans and insurance. We have established relationships with millions of customers who engage with us through our My LendingTree portal, giving them access to free credit scores and money saving alerts. We are on a mission to help consumers save money and better their lives.
We’re publicly traded (TREE), we’re financially sound and we’re in the top 10 of Fortune’s 100 Fastest Growing Companies. If you’re looking for an opportunity with a dynamic company that is fanatically pro-consumer and that champions your entrepreneurial spirit, then you’ve come to the right place!

The position

The LendingTree PMO is your opportunity to drive innovation that helps people save money!  We are responsible for building products that help people shop for loans and compare lenders, so they may make their best financial choices.  We do this by partnering with Product, Technology, and other Business Teams to understand what our customers need and then develop the requirements and strategy to make the idea reality.  Our goal is not only to help our customers save money but to make life easier during some of their most important moments.   

Key job responsibilities

The LendingTree PMO is seeking a strong Program Manager to help us define, execute, and deliver projects and programs. You will work across LendingTree to deliver on business needs.  This role is the heartbeat of the organization, keeping us on track to deliver new products while maintaining process discipline and ensuring we are meeting broader business commitments.  You will be a “hands on” contributor defining strategies and plans of execution while leading via influence to affect the organizational change needed to be effective and meet our long-term goals. Along the way, you’ll identify opportunities for improvements and put processes and tools in place to help us be more efficient and scale. You will track, communicate status, and independently drive issues to resolution. Cross-team coordination, program management, and an ability to learn and understand new technologies are essential.

A day in the life

Our projects and programs vary in size, duration, and complexity and, in many cases, compete for the same resources.  We consistently keep the organization focused on the right priorities at the right time so we may proactively identify and manage risks and issues. Simply put, your execution contributes directly to business goals and influences executive decisions.  The bar is always being raised and we must continually innovate to stay ahead of business needs!

About the team

The PMO leads the development execution of LendingTree’s products.  The team is comprised of Agile Project Managers, who are team-based (vertical) and manage Technology Team activities, and Program Managers, who work cross-functionally (horizontal) to deliver business solutions.  Together, the team keeps the organization focused on priorities, identifying and mitigating risks before they become issues, keeping projects and programs on track, and providing Leadership with the data and information needed to make informed business decisions. 

RESPONSIBILITIES

• Lead the delivery of a portfolio of Strategic Enterprise Programs and Technology-Focused Business Initiatives, working across technical and non-technical disciplines.
• Lead executional teams in the decomposition of requirements & specifications, partnering cross-functionally to define an executional strategy and plan to deliver projects and programs.
• Anticipate bottlenecks, manage escalations, make tradeoffs, and balance business needs versus constraints.
• Drive effective teamwork, communication, collaboration and commitment across multiple teams with many competing priorities.
• Create clear and consistent reporting on project and program health, insights, and recommendations for all levels of the business up to and including executives.
• Build and manage relationships with stakeholders across Product, Technology, Creative, Sales, Marketing, Analytics, and Business Operations.
• Develop and implement scalable program management frameworks, creating consistency and providing commensurate levels of management and reporting to support the complete business.
• Establish and track KPIs, risks, and success metrics.
• Measure, assess, and iterate constantly to drive greater results.
• Drive continuous improvement, developing and championing processes for efficiency and to scale execution.

BASIC QUALIFICATIONS

• 7+ years of Program Management experience supporting the Software Development Life Cycle (SDLC) and web-based products via agile frameworks.
• Experience translating requirements into executable plans.
• Experience building processes, program management frameworks, and schedules.
• Experience using data and metrics to determine and drive improvements.
• Fluency with Program Management Tools, including the Atlassian Suite (Confluence/JIRA).
• Excellent program and stakeholder management skills.

PREFERRED QUALIFICATIONS

• 5+ years of experience owning program strategy, end to end delivery, and communicating results to senior and executive audiences.
• Experience managing programs cross-functionally with tech and non-tech teams, building processes and coordinating release schedules.
• Experience capitalizing software development.
• Previous experience with prioritization frameworks and capacity modeling.
• Strong ability to lead via influence, utilizing previous experience to demonstrate value and affect change.
• Demonstrated ability to drive successful business outcomes in ambiguous environments.

Our Culture:

Our clothes are casual and relaxed, and our work ethic is highly professional. It is our culture for each team member to challenge the status quo, express their opinions, and to stand up, ask for the ball and run with it to meet our aggressive goals. We also have a lot of fun together! We’re always looking for the best, brightest, high energy, results-driven Rock Stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE. 

LendingTree is the kind of company that not only promotes diversity and inclusion, we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

CCPA Disclosure