Program Coordinator

Hello, Program Coordinator!

Freeosk is looking for a Program Coordinator to join our Consumer Experience team.  This brand new role will work closely with and report to the Director, Digital Operations, assisting with the successful execution of our products and solutions. The Program Coordinator will guide the production and delivery of a wide range of creative, marketing and digital projects, activating CX teams (internal, freelance and partners) to deliver a variety of cross-channel solutions.

Working collaboratively with the Client Success/Sales/Marketing Managers, and Creative team leadership, you’ll define the scope, timing and needs for projects that come through to the CX team, maintain status documents and drive projects to completion.

The best candidate is an expert at delivering creative, marketing and digital projects on-time/on-budget, forecasting upcoming needs and thrives in a collaborative, fast-paced environment.

We work in a distributed environment.  Our office is in Chicago, but you can be located within the continental United States.  Travel will be required to our Chicago office from time to time.

Key responsibilities for this role...

• Ensures that all key stages of the implementation workflow are managed end-to-end
• Manage timelines, intake meetings, validating requirements and assist with the maintenance of internal/external processes
• Partner closely with the Client Success team to ensure that all relevant client information is delivered in a timely manner and supports the CX workflow
• Roadmap and forecast solutions 
• Work collaboratively with CX leadership, Client Success, and Marketing/Sales managers to ensure feedback from stakeholders is consolidated and everyone is clear on next steps/timing

Your skills, background and experience include…

• 2-4 years experience in the Digital Marketing Space 
• Resourceful and cooperative in working with team members to obtain information, gain alignment and meet timelines
• Excellent written and verbal communication skills
• Detailed-oriented, organized, and accountable with a commitment to quality, service, and efficiency
• Experience with project management best practices and methods, including agile methodologies
• Highly organized and process-driven
• Must possess prompt and excellent communication skills (verbal, written, and listening)
• Proven ability to clearly communicate ideas and provide creative direction
• Excellent project and time management skills
• Simultaneously manage and prioritize multiple projects
• Creatively innovate with team members
• Technical Requirements: Jira, Microsoft Suite (Word, Excel, PPT), Google Drive and Google Docs
• Preferred Technical Experience: Basecamp, Smartsheet, Microsoft Project and Confluence

Our benefits:

• Competitive pay
• 401(k) Match Program
• Medical, Dental, Vision Insurance
• Work From Home Stipend
• Short Term and Long Term Disability
• Life Insurance
• Paid Time Off
• Volunteer Opportunities
• Summer Hours
• Parental Leave
• Tuition Reimbursement
• Sabbatical Program
• Professional Development
• Gym Stipend
• Free Divvy membership
• Social events

Who are we?

Nearly ten years and over 320M samples later, Freeosk encourages shoppers to “Discover New Favorites™.” From the Fortune 100 to emerging brands, we pride ourselves on supporting clients big and small. By helping connect brands and over 240 million consumers each month, at the right place and time with our patented technology and omnichannel experience, Freeosk has cemented itself as the discovery destination for “everyday influencers.”

Freeosk is a Chicago-based marketing technology company made up of a talented and fearlessly authentic cross-disciplinary team of engineers, creatives, data analysts, account managers, and more. Since 2020 our flex-work structure has allowed us to diversify our team and add many Freeoskers from across the country. From California to New York and everywhere in between, as Freeosk continues to grow, we look forward to staying on the cutting edge of omnichannel discovery experiences and adding new members to our team.

Freeosk is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.