Product Solutions Manager (Prod - 2)

For more than two decades, Telestream has been at the forefront of innovation in the digital video industry, pioneering file-based video transcoding and high-quality media exchange over IP networks. Telestream provides world-class live and on-demand digital video tools and workflow solutions that allow businesses and consumers to transform video on the desktop and across the enterprise. Many of the world's most demanding media and entertainment companies such as CBS, BBC, CNN, FOX, CBC, Comcast, Direct TV, Time Warner, MTV, Discovery and Lifetime, as well as a growing number of users in a broad range of business environments, rely on Telestream products to streamline operations, reach broader audiences, and generate more revenue from their media. If you're looking for an industry leader in the high growth area of video, Telestream is for you.

The Product Solutions Manager is responsible for establishing and maintaining customer solutions utilizing the full range of Telestream products. They coordinate multi-product solutions with Product Managers and Owners to establish best practices and architectures, as well as hands on development on deployable solutions. Maintains opportunity focused planning and project management to assist in roadmap coordination in the department. Interfaces with technical partners for incorporating additional non-Telestream products into the overall solution suite.

Responsibilities:

• Establish customer focused solutions utilizing Telestream products and partner technologies.
• Coordinate technical requirements for solutions with Product Managers.
• Maintain cross-product tracking for solutions and opportunities tied to them.
• Research new technology to be integrated into Telestream solutions.
• Work with Product leadership to identify and establish relationships with partners that can help expand the overall solution portfolio.
• Build demo solutions for the sales team to be able showcase to customers. Assist with training internal demo artists on these solutions.
• Create and maintain technical architecture documentation and resources.
• Work with customers to generate feedback on proposed or installed solutions and coordinate with Product teams to incorporate this feedback into the roadmaps.

Qualifications:

• 3+ Years of Sales Engineering, Solutions Architect, Product Manager, or similar experience.
• Knowledge of modern API protocols and payloads.
• Experience with interfacing multiple products to create a combined solution.
• Knowledge of media supply chain processes and workflows.
• Technical familiarity with JSON, XML, and other structured data file formats.
• Working knowledge of databases, particularly MS SQL and PostgreSQL
• Familiarity with Cloud providers, object storage, and cloud based compute. Experience with SaaS based solutions.

Perks That Power Your Life
We offer a comprehensive package designed to support your health, financial security, and work-life balance. Our benefits are built to keep you healthy, supported, and free to do your best work.

• Day-one medical, dental & vision coverage
• 100% company-paid life + disability insurance
• 401(k) with a sweet company match (up to 8%)
• Quarterly HSA boosts & flexible spending accounts
• Flexible time off (salaried) or PTO (hourly) + generous paid holidays
• Pet insurance (yes, your dog gets benefits too)
• Legal plan + extras like accident & critical illness coverage