Responsibilities:
- Lead the digital product management activities for multiple digital products, or one strategic product.
- Collaborate with cross-functional teams to create best practices that drive significant change to the client experience.
- Coach the digital product teams towards best practices and learnings. Ensure delivery of messaging, communication, and customer outreach as necessary.
- Partner with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
- Lead the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
- Employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participate in and provide recommendations for ongoing business planning and departmental prioritization activities.
- Participate in special projects and performs other duties as assigned.
Qualifications:
- Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.
- Mobile Applications iOS and Android, Digital Products
- Strong Stakeholder Management, Leadership and Communication Skills
- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Top Skills
Vanguard Charlotte, North Carolina, USA Office
Two North Falls Plaza, Charlotte, NC, United States, 28217
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
