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Vanguard

Product Manager, Specialist

Posted Yesterday
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In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
Lead product management for vendor-enabled portfolio and advice platform components. Own roadmap, vendor integration, implementation, and compliance monitoring. Collaborate with cross-functional teams, coach product teams, resolve production issues, define features and requirements, perform qualitative and quantitative analysis, and contribute to business planning and prioritization.
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Own roadmap, vendor integration, and implementation for components of Portfolio of the Future, a strategic shift to evolve Vanguard's Advice platform through a vendor-enabled solution. This new platform will enable flexible, personalized, and integrated portfolio construction and financial planning solutions with comprehensive supervision and compliance monitoring.

Responsibilities:

  • Leads digital product management activities for multiple digital products, or one strategic product.

  • Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.

  • Coaches product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.

  • Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.

  • Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.

  • Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

  • Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.

  • Participates in special projects and performs other duties as assigned.

Qualifications:

  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.

  • Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard Charlotte, North Carolina, USA Office

Two North Falls Plaza, Charlotte, NC, United States, 28217

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