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Vanguard

Product Manager, Senior Specialist (Digital)

Posted 16 Hours Ago
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In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
The Product Manager will develop and enhance the digital experience for Cash & Savings products, ensuring usability, compliance, and a client-friendly approach in a regulated environment.
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Product Manager, Senior  Specialist – Cash & Savings (Digital Experience)

Location: Hybrid to either Malvern, PA or Charlotte, NC

Function: Product Management | Digital Experience

Why This Role Matters

Vanguard is redefining how clients experience everyday cash and savings. As a Product Manager for Cash & Savings, you’ll own the end‑to‑end digital experience for Vanguard’s Cash Plus product across our secure website—ensuring clients can clearly understand, confidently manage, and trust their cash accounts.

You’ll sit at the intersection of product strategy, design, engineering, and risk, shaping a bank‑like digital experience inside a highly regulated environment. This is a high‑visibility role with meaningful impact on how clients interact with Vanguard every day.

What You’ll Do

  • Own the digital experience for Cash & Savings products across Vanguard’s secure website, with accountability for clarity, usability, and trust.

  • Translate complex financial concepts into simple, intuitive, client‑friendly experiences.

  • Partner closely with design, engineering, platform, and risk teams to define priorities, manage dependencies, and deliver compliant solutions.

  • Represent Cash & Savings needs within a shared secure‑site ecosystem, influencing roadmap decisions across teams.

  • Lead product discovery and delivery—from problem definition through launch and iteration.

  • Use quantitative and qualitative insights to continuously improve navigation, information hierarchy, and client outcomes.

  • Influence enterprise‑level prioritization and contribute to broader digital strategy initiatives.

  • Mentor and coach product team members toward best‑in‑class product management practices.

What We’re Looking For

  • 8+ years of experience in product management, digital experience, or related roles.

  • Proven ownership of complex, web‑based consumer experiences.

  • Strong systems thinker comfortable working within shared platforms and constraints.

  • Experience collaborating with design, engineering, and risk/compliance teams, ideally in regulated industries (financial services, fintech, healthcare, etc.).

  • Exceptional ability to simplify complexity and advocate for client‑centered solutions.

  • Confidence navigating large, cross‑functional stakeholder environments.

  • Bachelor’s degree required; graduate degree preferred.

Why Vanguard

At Vanguard, you’ll work on products that genuinely improve people’s financial lives—at scale. You’ll have the chance to influence meaningful change, work with deeply talented teams, and grow your career in an organization known for integrity, long‑term thinking, and innovation.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Top Skills

Digital Experience
Product Management

Vanguard Charlotte, North Carolina, USA Office

Two North Falls Plaza, Charlotte, NC, United States, 28217

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