Why Housecall Pro?
Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.
While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.
We also offer:
- A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Equity in a rapidly growing startup backed by top-tier VCs
- Monthly tech reimbursements
- A culture built on innovation that values big ideas, no matter where they come from
Role Overview
As a Product Manager II, you drive the expansion and implementation of key product capabilities to fuel the growth of Housecall Pro products. You work daily with our engineering, design, and cross-functional partners to define the right backlog, structures, and frameworks that move the business rapidly forward. You balance customer needs and business objectives to deliver world-class software experiences.
You bring an analytical, curious, and empathetic mindset to deeply understand our service professionals (our Pros), our industry, and our business. By joining our team, you commit to growing personally and professionally while helping those around you succeed.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.
What you do each day:
- Identify market opportunities and articulate product vision and strategy for your focus area
- Partner with cross-functional teams to enable cohesive and compelling product experiences on Mobile devices
- Conduct in-depth user interviews, surveys, and competitive research to uncover actionable insights
- Analyze customer feedback and usage data to guide feature enhancements and experimentation
- Collaborate with Design, Engineering, and Product Marketing to develop and validate scalable solutions
- Support product designers with user flows, wireframe feedback, and sound design principles
- Partner with go-to-market teams on product positioning, pricing, and operational requirements
- Maintain and communicate a clear product roadmap to cross-functional stakeholders
- Drive feature execution alongside engineering teams to keep delivery momentum moving forward
- Track launch metrics, monitor feature adoption, and rapidly iterate based on post-launch learnings
- Utilize AI tools to improve workflows, streamline execution, and optimize outputs
Qualifications:
- 3+ years of experience in product management
- Strong knowledge of product management methodologies, UX principles, and agile development practices
- Experience working with large enterprise organizations and complex functional requirements
- Ability to work cross-functionally across the platform to build experiences in different domains
- Experience working with product analytics and growth tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
- Familiarity with core product enablers (i.e. payments, subscriptions, loyalty programs)
- Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
- Bachelor's degree in a related field or equivalent work experience
What will help you succeed:
- Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement; you love trying new things and may possess a demonstrated history of successfully pivoting or starting over in life and work
- Deep customer empathy and a strong passion for user experience
- Strong project management skills with the ability to operate at both strategic and tactical levels
- Proven track record of driving results and adapting strategy based on research, data, and industry trends
- Excellent problem-solving, organizational, and analytical capabilities
Location Dependent Information
This role is open to candidates and the expected salary range for this role is $118,000-$148,000 + equity The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.
Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
Privacy Notice for California Job Candidates - Housecall Pro
Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.
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