The Product Manager will define product vision and strategy, manage product backlog, prioritize features, and track success metrics based on customer needs.
Your Impact
This Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within the Enterprise Customer team, supporting our Loyalty and Marketing business functions. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process. This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. Finally, this role will focus on identifying key gaps in product features, capturing product requirements, and defining outcomes or objectives and key results (OKRs).
Work with a Winning Team
As part of a Fortune 500 company and retail leader, your work can change an entire industry. Our CEO is a forward-thinker when it comes to tech, and with one of Forbes Top 50 CIOs leading the charge, you can come to work knowing you'll have access to the data, tools, and support that few other companies can offer. We also know what it takes to create an inclusive culture that supports you. Our teams are structured around the engineer, giving you the support you need to do your best work. Since we've been in business for over 100 years, we've built an excellent track record of growth and success. There's peace of mind knowing you have the stability and resources you need to focus on solving tough challenges. And as you solve these challenges, know you'll be surrounded by supportive associates with curious minds who listen to you, respect you, and recognize your hard work.
Innovate in Charlotte
This position is based at our on-site at Charlotte NC. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.
What You Will Do
Product Strategy & Alignment
Develops OKRs for the product scope that support broader organizational goals, builds product roadmaps aligned with the product vision, and collaborates with business partners and other product managers to ensure alignment and prioritization.
Customer Experience & Success Metrics
Owns the customer/user journey for features or products, makes decisions impacting usability, defines and tracks customer success metrics, and consistently monitors product health and business impact.
Execution & Agile Leadership
Leads agile ceremonies, provides clarity on expectations, aligns cross-functional workstreams, and ensures delivery and support of a high-quality product.
Collaboration & Influence
Partners with engineering to influence technical priorities, feature trade-offs, and tracking/monitoring systems. Works with peers and leaders to drive product understanding and adoption.
Data-Driven Decision Making
Defines data requirements, objectives, and key performance metrics; leverages analytics and product marketing insights to inform plans and support continuous product improvement.
Minimum Qualifications
Preferred Skills/Education
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 500 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
This Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within the Enterprise Customer team, supporting our Loyalty and Marketing business functions. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process. This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. Finally, this role will focus on identifying key gaps in product features, capturing product requirements, and defining outcomes or objectives and key results (OKRs).
Work with a Winning Team
As part of a Fortune 500 company and retail leader, your work can change an entire industry. Our CEO is a forward-thinker when it comes to tech, and with one of Forbes Top 50 CIOs leading the charge, you can come to work knowing you'll have access to the data, tools, and support that few other companies can offer. We also know what it takes to create an inclusive culture that supports you. Our teams are structured around the engineer, giving you the support you need to do your best work. Since we've been in business for over 100 years, we've built an excellent track record of growth and success. There's peace of mind knowing you have the stability and resources you need to focus on solving tough challenges. And as you solve these challenges, know you'll be surrounded by supportive associates with curious minds who listen to you, respect you, and recognize your hard work.
Innovate in Charlotte
This position is based at our on-site at Charlotte NC. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.
What You Will Do
Product Strategy & Alignment
Develops OKRs for the product scope that support broader organizational goals, builds product roadmaps aligned with the product vision, and collaborates with business partners and other product managers to ensure alignment and prioritization.
Customer Experience & Success Metrics
Owns the customer/user journey for features or products, makes decisions impacting usability, defines and tracks customer success metrics, and consistently monitors product health and business impact.
Execution & Agile Leadership
Leads agile ceremonies, provides clarity on expectations, aligns cross-functional workstreams, and ensures delivery and support of a high-quality product.
Collaboration & Influence
Partners with engineering to influence technical priorities, feature trade-offs, and tracking/monitoring systems. Works with peers and leaders to drive product understanding and adoption.
Data-Driven Decision Making
Defines data requirements, objectives, and key performance metrics; leverages analytics and product marketing insights to inform plans and support continuous product improvement.
Minimum Qualifications
- Bachelor's Degree in business, marketing, engineering, communications, or related field (or equivalent work experience in lieu of degree) and 2 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
- 1 year of experience in product and/or experience management
- Experience in an agile software environment with strong writing ability
- Experience working cross-functionally in a large organization
- Experience working closely with senior leadership
- Experience translating data into quantifiable actions/deliverables
Preferred Skills/Education
- Master's Degree in business administration or similar advanced degree
- Certified Scrum Product Owner
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 500 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Top Skills
Agile Methodologies
Analytics Tools
Product Management Tools
Lowe’s Mooresville, North Carolina, USA Office
The Mooresville/Lake Norman/Davidson area is one of the most desirable suburbs in all of North Carolina. It's easy to see why - live the lake life, be a foodie, hit the trails and know you're surrounded by some of the best schools in the state. The secret is out – this is a great place to live.
Lowe’s Charlotte, North Carolina, USA Office
Charlotte is one of the fastest-growing tech hubs in the U.S., and we're leading the charge. Our 25-story Tech Hub is where the future of retail is born. This space is designed to inspire, and you’re just a few steps away from some of the best restaurants in town.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
