Supports installation, warranty, and service operations through performance data analysis, reporting, dashboard development, and process optimization. The intern will identify efficiency opportunities, collaborate cross-functionally on service delivery improvements, and gain exposure to vendor and partner management. This is a 10-week, headquarters-based summer internship focused on applying operational analytics to improve customer satisfaction and business outcomes.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
As a Services Operations Analyst Intern at Lowe's, you'll work with the team that oversees installation, warranty, and service programs for millions of customers. You'll help analyze data, build reports, and support optimization projects that improve service delivery and operational efficiency. From evaluating performance trends to identifying process improvement opportunities, you'll gain hands-on experience in using analytics to drive better outcomes for customers and business partners. This internship is ideal for students interested in operations, analytics, and problem-solving in a large-scale corporate setting.
Summer Internship Program
Whether you're starting your professional journey or pivoting to a new field, Lowe's offers the resources and opportunities you need to thrive. Our 10-week summer internship program (May 24th-July 30th) immerses you in real-world retail operations. You'll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands-on projects that make meaningful contributions to our business and communities.
To succeed in this role, we seek future leaders who:
Do Your Best Work in Mooresville
This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
What You Will Learn
Minimum Qualifications
Preferred Skills/Experience
Benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
As a Services Operations Analyst Intern at Lowe's, you'll work with the team that oversees installation, warranty, and service programs for millions of customers. You'll help analyze data, build reports, and support optimization projects that improve service delivery and operational efficiency. From evaluating performance trends to identifying process improvement opportunities, you'll gain hands-on experience in using analytics to drive better outcomes for customers and business partners. This internship is ideal for students interested in operations, analytics, and problem-solving in a large-scale corporate setting.
Summer Internship Program
Whether you're starting your professional journey or pivoting to a new field, Lowe's offers the resources and opportunities you need to thrive. Our 10-week summer internship program (May 24th-July 30th) immerses you in real-world retail operations. You'll work directly with industry experts across our stores, distribution centers, and corporate offices, gaining practical experience through hands-on projects that make meaningful contributions to our business and communities.
To succeed in this role, we seek future leaders who:
- Drive innovation with fresh perspectives and an eagerness to learn.
- Bring dynamic energy while staying open to inspiration.
- Take on challenges with sharp thinking and embrace new opportunities.
- Build strong partnerships through collaborative teamwork.
- Push boundaries to discover what's possible.
Do Your Best Work in Mooresville
This internship is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
What You Will Learn
- Assist in analyzing operational performance data for service programs.
- Build reports and dashboards that track key metrics for installation and warranty services.
- Support optimization projects to improve efficiency and customer satisfaction.
- Collaborate with cross-functional teams on process improvements and service delivery initiatives.
- Gain exposure to vendor and partner management in services operations.
- Learn how operational analytics influence decision-making at scale.
Minimum Qualifications
- Pursuing a Bachelor's Degree in Business, Analytics, Supply Chain, Operations Management, or related field.
- Expected graduation dates of December 2027 or May 2028.
Preferred Skills/Experience
- 3.0 cumulative GPA.
- Proficient in MS Office programs (specifically in Power Point, Excel and data analysis tools); familiarity with data visualization tools is a plus.
- Strong interpersonal, collaborative, innovative problem solving, analytical thinking, organizational and communication skills.
- Interest in operations, process improvement, or customer service.
- Previous relevant internship or experience in data analysis.
- Experience in a leadership position at work or within a campus organization.
Benefits
- Paid Internships
- Eligibility for Lowe's Housing Benefit
- 10% Associate Discount
- For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe's is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Lowe’s Mooresville, North Carolina, USA Office
The Mooresville/Lake Norman/Davidson area is one of the most desirable suburbs in all of North Carolina. It's easy to see why - live the lake life, be a foodie, hit the trails and know you're surrounded by some of the best schools in the state. The secret is out – this is a great place to live.
Lowe’s Charlotte, North Carolina, USA Office
Charlotte is one of the fastest-growing tech hubs in the U.S., and we're leading the charge. Our 25-story Tech Hub is where the future of retail is born. This space is designed to inspire, and you’re just a few steps away from some of the best restaurants in town.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
