Principal Digital Product Manager; Rental Management Systems

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable world.
Job Description
Caterpillar is seeking a Principal Digital Product Manager to lead the development of the Rental Management System within the Enterprise Resource Platform (ERP) template for our Caterpillar Dealers. The Caterpillar ERP product will be built using Microsoft Dynamics 365 and will incorporate all of the Rental capabilities to improve dealer operations, enhance customer experience, and integrate back to Caterpillar digital systems.
The Principal Digital Product Manager is responsible for defining, delivering and managing the ongoing development of the Rental Management System in the ERP. This role will partner with the Rental subject matter experts, technical leads, and vendors / suppliers to generate the requirements for the Rental Management System. The candidate will drive clear and requirements, oversee the development, conduct user acceptance testing, and produce the go-to-market strategy for Rental within the ERP template.
What You Will Do:

• Define and own the roadmap for the Rental Management System.
• Properly prioritize capabilities, intake requests and features to drive business KPIs.
• Collaborate with Dealers & Rental business stakeholders to elicit, analyze, and document complex business requirements for Rental operational processes
• Lead solution design sessions with subject matter experts and Dealer Rental personnel to define the experience and technical solutions and translate into actionable development specifications.
• Act as the Voice of the Dealer throughout the development process, ensuring the requirements from our end-users are incorporated in the ERP product
• Engage with other ERP product leads to ensure execution of Rental requirements in their workstreams to create an exceptional Dealer Rental experience
• Improve the Rental data domain by defining proper data requirements, validation and governance processes in coordination with the Rental & Used teams
• Enable seamless, real-time integration from Caterpillar applications (i.e. Cat Rental Store, VisionLink) to the Rental Management System for high-value use cases throughout the Rental lifecycle

• Collaborate with Training department to deliver user training programs, provide ongoing updates for enhancements to the product, and engage with Dealers where necessary.
• Work with Support teams to produce product documentation and to generate adequate support materials, workflows and playbooks to ensure Dealer use of the product. Assist where needed in remediating support issues through roadmap / delivery team adjustments.

What you will Have:
Product Ownership & Agile Delivery

• Proven experience owning a product backlog, defining roadmaps, and managing releases.
• Skilled in writing clear user stories and acceptance criteria based on stakeholder input.
• Comfortable leading sprint planning, reviews, and retrospectives with cross-functional teams.
• Ability to balance competing priorities and ensure alignment with business objectives.

Stakeholder Management & Communication

• Ability to translate complex finance requirements into business-friendly and technical terms.
• Skilled at facilitating workshops, demos, and discussions with Rental stakeholders, suppliers, and business leaders.
• Strong presentation and negotiation skills to align diverse stakeholders.
• Collaborative approach to building consensus and driving adoption across departments.

Business Data Analysis & Reporting

• Strong analytical skills to interpret Rental data, establish clear Rental data domain and identify improvement opportunities.
• Experience defining and monitoring KPIs such as close cycle time, invoice processing efficiency, and reporting accuracy.

ERP & Systems Knowledge (Rental Management System)

• Hands-on experience with Microsoft Dynamics 365 or other Rental-related ERP products in a product or process leadership role.
• Understanding of ERP system configuration, security, and integrations with related systems.
• Awareness of Microsoft release cycles and ability to assess new features for business value.
• Knowledge of ERP product lifecycle management, including adoption and change management.

Consideration for Top Candidates:

• Extensive experience working in the Rental or adjacent industry, preferably with ERP or Rental Management System experience
• Proven experience in Product Management and/or technical background to deliver enterprise-level applications
• Extreme ownership of their product and responsibilities that drives deliverables
• Experience working within B2B and B2B2C organizations and integration between applications, service-layers and platforms
• Experience working with operational data systems and/or acting as a data domain expert / steward, preference for Rental Management System or ERP experience.
• Experience in Agile software development environment operating at scale managing multiple concurrent teams, SAFe Agile is a plus
• Strong leadership in working within a matrixed organization to coordinate development, dependencies and risks for product delivery

Travel Requirements:

• Ability to travel ~20% of time
• Travel typically to Cat Digital Hubs and/or to Dealers in various regions

Summary Pay Range:
$156,000.00 - $253,560.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Posting Dates:
October 14, 2025 - October 26, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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