Mining Equipment Management Digital Tool Owner

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar is seeking a Mining Equipment Management (MEM) digital tools owner to drive development of critical MEM tools. This role works closely Caterpillar and Dealer equipment management subject matter experts and digital development teams - developing and enhancing tools to meet user needs, ensuring reliability, resolving issues efficiently, and applying proven support practices.
What You Will Do:• Own the digital tools: Be the tool owner for critical MEM tools used to track and improve Physical Availability in the field (e.g. Digital Performance Plus (DPP), the Maintenance Strategy Reference Tool (MSR), the MEM Site Assessment Tool (SAT), PA Forensics). Manage tool portfolio, business case & tool funding and ensuring legal requirements met.
• Product Strategy & Roadmap: Define and communicate equipment management tool needs and roadmap, ensuring products support Site Performance Manager and Mining Equipment Management expert's needs. Manage integration into corporate IT tool landscape. Investigate and communicate the potential for AI integration. Represent RI digital requirements with business partners.
• Requirement Gathering: Work with Caterpillar field teams, Dealers and internal users to collect & prioritize VOC on tool requirements and enhancements.
• Manage Tool Development: Coordinate with IT tool development partners to scope and prioritize tool development / enhancement deliverables and facilitate efficient development cycles.
• Stakeholder Communication: Act as a bridge between senior management, stakeholders and the development team, gathering and interpreting requirements, and communicating development cycle timelines and progress. Educating & influencing business partners on tool capabilities & tool usage. Managing dealer & customer communication (technical & business issues).
• Digital Tool Support: Identify, document and resolve tool design, reliability and maintenance problems and bugs. Answer tool user support questions and provide guidance and support for tool use.
What You'll Bring:• Strong accountability, teamwork, interpersonal, and communication skills• Proven ability to build trust and foster open communication with stakeholders, while consistently setting and managing clear expectations, priorities, and deadlines.• Proven project management and change management skills
Education Requirement:
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field - or equivalent professional experience.
What Skills You Will Have:
Business Analysis
Identifies business needs and recommends value-driven solutions using structured analysis tools and stakeholder collaboration.
Decision Making and Critical Thinking
Analyzes data and assumptions to guide informed, impactful decisions using proven frameworks and approaches.
Effective Communications
Delivers clear, audience-tailored messages with empathy, persuasion, and strategic focus across all directions.
Software Change Request Management
Manages the full lifecycle of software change requests, from evaluation to implementation, using structured processes and tools.
Software Engineering
Supports software development and integration across platforms using structured documentation and design practices.
Software Problem Management
Resolves software issues by applying tracking tools and resolution procedures to ensure product stability.
Software Product Business Knowledge
Drives product strategy by managing requirements, customer insights, and advanced business features.
User Acceptance Testing (UAT)
Designs and guides end-user testing strategies to validate software functionality and ensure readiness for deployment.
Top Candidates will Have:

• Experience with Caterpillar tools and systems, and familiarity with mining equipment management processes
• Background in software development or technical support
• Proven ability to lead technical teams while managing multiple concurrent projects
• Strong grasp of digital product lifecycle management, with a focus on product health, customer satisfaction, and continuous improvement through data and collaboration
• Hands-on experience supporting digital products post-launch, including performance monitoring, user feedback management, and coordinating enhancements with development teams

Additional Details:
Sponsorship: Not available
Work Location: On-site, 5 days a week
Travel Requirement: Less than 15%
Relocation Assistance: Available
Location: Tucson, AZ or Peoria, IL
Summary Pay Range:
$144,960.00 - $235,440.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Posting Dates:
October 8, 2025 - October 22, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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