Portfolio and Implementation Manager, SAT Suite Program Information

About the Team  

The College Readiness Assessments ("CRA") division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school. The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, and colleges and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.    

The SAT Suite Program Information team ensures students and educators have an excellent experience with the SAT Suite of Assessments by developing engaging, clear, and accurate content to guide test administrations. By creating digital learning programs, web content, emails, and web-ready instructional manuals and guides, we help educators administer our assessments effectively. This ensures that over 6.5 million students and thousands of testing staff have the information they need to be successful before, during, and after test day. 

About the Opportunity   

As the Director of SAT Suite of Assessments Program Information, you will be responsible for planning and creating impactful written tools that empower test coordinators, educators, and students to deliver, administer, and take the SAT Suite of Assessments. Your role will be crucial in making sure that millions of students, families and educators have all the information needed to succeed with our assessments. By collaborating with diverse stakeholders across the organization, you will gather insights on policy changes, processes, and the benefits of our assessments, translating this information into clear, relevant, and consistent language. You will adeptly address the diverse needs of our audiences, crafting language and tools that resonate with them. Your commitment to accuracy and continuous improvement will drive you to refine our messaging and development processes. Leveraging your expertise in content management and a strong, user-feedback-driven approach, you will work collaboratively to deliver a cohesive set of content that reflects the collective contributions of our team. 

This role will report to the Executive Director, SAT Suite Program Information 

In this role, you will: 
 
Content Development (50%) 

• Plan, write, edit, and deliver operational content for the SAT Suite of Assessments while ensuring projects remain on schedule. 

• Create or modify content based on known and developing policy and procedure updates. 

• Manage delivery of content to and from graphic designers, copyeditors, web producers according to internal guidelines and schedules. 

• Ensure requested edits are made to all relevant versions of authored content. 

• Ensure ADA compliance on web-ready publications. 

• Apply and maintain consistent organized content repository within the content management system (CMS) 

• Complete quality checks to ensure requested edits were made accurately. 

 
Stakeholder Outreach (40%) 

• Lead various internal departments and external partners and vendors to accomplish print and content development tasks and ensure that all projects remain on schedule and on budget. 

• Collaborate with product stakeholders and subject matter experts in fields like operations, legal, and customer service to plan, draft and revise content for testing staff and students. 

• Refine and manage the accurate list of stakeholders for each of your pieces of content. 

• Schedule and lead discussions to consolidate reviewer feedback, deciding what changes to make. 

• Manage unique stakeholder needs to accommodate urgent requests, print deadlines, and revised schedules that delay a stakeholder’s ability to review content. 

 
Communication (10%) 

• Review publications, emails, FAQs, and web content for accuracy and tone. 

• Manage data archive in our content libraries. 

• Manage updated legal language on the Legal Content Hub for all of CRA content. 

• Ensure content fidelity on the web with our legal “gold source”. 

• Manage deadlines and expectations with stakeholders and conducting regular follow-ups. 

 About You  

You have:  

• Expertise in content development and management, for print and web, with 5-7 years performing content development.  

• Strong writing, proofreading, and editing ability required, with excellent attention to detail 

• Strong organization and prioritization skills and the proven ability to move forward multiple projects in concert, both independently and as a member of the team    

• A passion for supporting educational and career opportunities for millions of students     

• Adept problem-solving skills, including using data to inform decisions and actions    

• Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more   

• Proven ability to build relationships and influence others to action  

• Proficient content management skills using DITA principles and XML 

• Travel 3-5 times a year to our NYC office   

• Outstanding knowledge of emerging trends and best practice in content development  

• Excellent PowerPoint, Word, Excel, and XML skills 

• Bachelor’s degree is preferred  

• You are authorized to work in the United States. 

About Our Process   

• Application review will begin immediately and will continue until the position is filled   

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

About Our Benefits and Compensation 

College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.  

The hiring range for a new employee in this position is $80,000 to $120,000. College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.  

Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.  

Your salary is only one part of all that College Board offers, including but not limited to:    

• A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more 

• Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility 

• A job that matters, a team that cares, and a place to learn, innovate and thrive 

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You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process. 

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