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US Bank

Platform Analyst

Posted 6 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
71K-84K Annually
Junior
In-Office
Charlotte, NC, USA
71K-84K Annually
Junior
Support operational platform management for Intelligent Document Processing (IDP). Assist product owner with testing, write and execute test cases, gather and clarify requirements, validate document extraction/classification/separation/reconciliation, and partner with business and technology stakeholders to drive platform initiatives and compliance.
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Platform Analyst is accountable for supporting operational platform management across assigned products and related ecosystems, with a focus on Intelligent Document Processing (IDP), testing, requirements support, and business-line partnership. This role operates in an agile environment and supports platform initiatives that drive agility at scale, innovation, operational efficiency, and regulatory compliance.

The Platform Analyst will partner closely with the Product Owner, platform team, business lines, technology teams, and other stakeholders to support the evolution of assigned products. This includes assisting with testing activities, writing and maintaining test cases, supporting requirements gathering, and helping validate document extraction, classification, separation, and reconciliation processes within the IDP platform.

Key Responsibilities:

  • Support Intelligent Document Processing activities, including document digitization, metadata extraction, classification, separation, and reconciliation workflows.

  • Support the Product Owner and broader platform team in delivering product and platform initiatives.

  • Participate in testing activities, including creating, maintaining, and executing product test scripts and test cases.

  • Partner with business lines to understand needs, clarify requirements, and support test case development.

  • Communicate effectively with stakeholders across various levels and functions, including business lines, technology partners, product teams, and leadership.

This role does not support visa sponsorship and requires working from one of the posted locations three (3) or more days per week.

Basic Qualifications
- Related certificate and/or bootcamp completion
- Typically two or more years of related experience

Preferred Skills/Experience
- Experience with Intelligent Document Processing, including document extraction, classification, separation, metadata validation, or document reconciliation.

- Ability to translate business needs into clear testing scenarios and platform requirements.

- Ability to translate business needs into clear testing scenarios and platform requirements
- Strong verbal and written communication skills, with the ability to partner effectively with business and technology stakeholders.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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