Planning Engineer

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is searching for a Planning Engineer to join our team! As a Planning Engineer, your primary role will be supporting legacy voice (TDM) and our new VoIP (Voice over IP) platform encompassing fiber voice, SIP-trunking, and circuit emulation technology.  The Planning Engineer will monitor and develop high-level plans for this platform and assist Engineering as they create detailed engineering designs with material and costing estimates and implement the design.  Additional responsibilities will include general voice planning functions, such as SS7 and 911 routing and diversity verification, TDM switch consolidation and decommission, and other voice/switch planning functions.  Preferred candidates should be experienced with TIRKS, and the full suite of Microsoft Office products. In this role you will provide instructional plans and guidance to support VoIP on the Converged Services Platform (CSP).  In addition, you will interact with internal customers, vendors, suppliers and maintain open conversation with engineering and all company departments to provide a high-quality platform for Brightspeed customers

As Planning Engineer, your responsibilities will include: 

• Guiding Engineering and Operations with defined plans for the implementation of new circuits and installation or modifications of existing facilities.
• Preparing high-level plans and specifications.
• Assuring that the most feasible, practical, and economical means to complete the work are considered and utilized
• Providing cost data to support capital planning and budgeting 
• Collaborate with Engineering as they oversee the installation/construction and testing of plant facilities, in order to meet the required commitment dates
• Assist with circuit design that interconnects the new platform with the legacy environment; TDM switches, Metro Ethernet devices, etc.
• Monitor the VoIP platform and initiate changes and enhancements as needed.  

WHAT IT TAKES TO CATCH OUR EYE: 

• Associate degree or equivalent education and relevant experience 
• 5 to 8 years plus related experience in telecommunications, engineering, or network planning or equivalent 
• Knowledgeable and skilled in planning /engineering specifically with VoIP and TDM switching technologies.
• Experience with VoIP routing and switching products, SIP Peering, Wholesale Interconnect, SS7 Trunks, and End Office Switch Replacement.
• Understanding of switch technologies and protocols, along with layer 2 and layer 3 routing through the network.
• Familiarity with Ribbon Neptune equipment.
• Knowledgeable and able to work in appropriate systems and Microsoft Office.
• Ability to work with Planning, Operations, Labs, all internal customers, maintain budget, and assist with forecasting budgets 
• Ability to maintain positive interaction between all governing authorities 
• Excellent oral and written communication skills 

#LI-RW1

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice