People & Office Coordinator

About Us

At Hiya, we’re revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity.

Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we’ve been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone.

Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more.

Hiya are looking for a friendly and highly organised person, passionate about people and providing a seamless working environment for all our teams. You will be responsible for the day to day running of the London office and supporting our people team within a fast-growing business, (currently 15 people in London).

This is an important position within the business where you'll be relied upon for a wide range of support. What’s more, there is plenty of scope to develop and grow in your role and take on more responsibility, meaning this is the perfect position in which to develop a career that lasts into the future.

In this role you'll be tasked with taking on a variety of challenges and tasks covering senior personnel support, HR admin, IT Admin, procurement, office management, travel bookings and coordination, finance admin, event organisation and other ad hoc tasks.

Key Responsibilities

Office Administration

• Overall responsibility for making the office a fun and engaging place to work. You will manage stationery and office sundries ordering and stock levels, sourcing of new equipment, monitoring office cleaning and liaising with the building management when necessary.

• Responsible for IT, both hardware and software inventories

• POC for all office related queries and support

Recruiting:
You do not need to have experience with recruiting, but you will spend a lot of time sourcing candidates, co-ordinating, setting up/administration of hiring plans etc.

• You will need to want to do this as a daily core part of your role

• We will train you to utilise AI based recruiting tools like juicebox, linkedin recruiter, & Ashby

Team building

• Help organise team meetings and team-building activities

• Running the team events schedule and organising cakes for birthdays, drinks, team lunches etc.

• Plan in-house or off-site activities, like parties, celebrations and conferences and liaise with the US-based people team.

• Heading up internal office comms e.g. announcing headline office updates, celebrating successes…

HR admin, Recruiting & on-boarding administration

• Liaise and collaborate with the HR managers and help with any new starter onboarding and leavers.

• Order equipment for new starters and maintain records.

• Support on recruitment and scheduling of interviews.

Senior management support

• Organise and coordinate SMT meetings i.e. prepare agendas, room booking and catering arrangements

Other

• Support the various teams on any other activities as required.

Essential Skills

• Minimum 1 years’ experience in a similar role in a fast-paced organisation

• A lot of energy and a cheerful attitude at all times – no task is too big or too small and you see the value in making people happy and providing a great working environment

• A track record of ‘getting things done’ and a willingness to take a hands-on approach

• Super organised and process driven with good project management skills

• Strong time management skills

• Effective Communicator – able to disseminate ideas in a clear, concise manner

• Flexible, highly resilient and comfortable with ambiguity and changing priorities

• A fast learner

Benefits

• 25 days holiday plus bank holidays

• Opt in salary sacrifice pension scheme

• Paid parental leave

• Private medical, dental and vision insurance through Vitality

• Employer-paid life insurance 2x base salary

• Lunch provided 3x week in office

• Share Options

• Donation Matching for a charity of your choice (up to $1,000/ year)

• WFH equipment stipend

• $1,000/year in Professional Development fund

This position is based in Central London. Our office is located at 151 Wardour St. W1F8WE

This position will require you to come into the office 3 x week minimum (sometimes more)

Hiya is a fast-growing startup that offers a team of dynamic and experienced executives at the helm, and a hardworking team of international colleagues at your side. We value getting things done for our customers and consistently improving ourselves and products along the way.

Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

Compensation Range: £30K - £38K