Pension Administration -Coordinator

Company:Mercer

Description:

This role is at the very core of Mercer Services within the Wealth arm of our business supporting Members, Trustees and Clients. This position involves overseeing money management tasks, handling various ad hoc business responsibilities, and contributing to ongoing projects to support the efficient operation of the business.

What can you expect?

• An opportunity to join an established and client focused Pension’s Admin team

• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment

• To build and maintain an excellent rapport with our clients, providers and colleagues across the Business

• Supportive on the job training

We will rely on you to:

• Manage and oversee money management activities related to pension schemes.

• Run and analyze reports to support pension administration and financial accuracy.

• Complete reconciliations to ensure data integrity and financial accuracy.

• Execute tasks assigned through the workflow system efficiently and accurately.

• Utilize multiple software applications to manage pension data and processes.

• Support ad hoc business tasks as required by the team.

• Participate in projects aimed at improving pension administration processes and systems.

• Collaborate with team members and other departments to ensure compliance and operational excellence.

• To promptly and professionally communicate with clients and scheme members on queries when required via letter, e-mail and telephone

• Respond to errors and ensure complaints are handled effectively

• Be a champion of change and provide opinions if you have an idea to create more efficiencies

What you need to have: 

• A proactive individual who can get stuck in and take ownership of tasks.

• Strong initiative with the ability to investigate issues thoroughly and find solutions.

• Excellent attention to detail and accuracy in financial and data management tasks.

• Proficiency in running reports and performing reconciliations.

• Experience using multiple software applications and workflow management tools.

• Ability to manage multiple tasks and prioritize effectively.

• Good communication and teamwork skills.

• Previous experience in pension administration or financial services is preferred.

• Basic understanding of pension schemes and related regulations is an advantage.

What makes you stand out:

• Proactive individual with excellent organizational skills.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

•  Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#Hybrid

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.