Operations/Product Director, Workflow & AI

We're building the largest portfolio of affordable housing in the heart of America, join us!
SFR3 is a boutique real estate investment fund acquiring $2B+ in affordable single-family homes by 2024. The Fund renovates distressed homes, using software-driven operations to run many tertiary markets concurrently.
We’ve turned thousands of distressed homes from Cincinnati to Columbia into newly renovated, affordable rentals. We’re just getting started – want to join the teams behind all the hard work?
Our first fund owns 9,500+ homes in 19 states.

You are a “hands on” operator, having plied your trade by actually building workflows & products that drive operations – not reading Tweets Xits about it. You are at home in a technical environment, able to create your own technical leverage with AI, straddling the line between BizOps & Product. While analytical thinking comes naturally, you have a strong bias towards rapid action and iteration – briefly, you learn by doing. Deep down, you know that crontab is still the fastest way to schedule anything! Your launches have survived in production, under pressure, against real users with real-time feedback. What drives you? The craft – building an operation and the rails to run it. 

Technical leverage is the name of the game: you will have a front row seat to our entire business, from acquisition & renovation to property management & payments. You understand how & where rails & agents can make a difference; when to use our stack vs buy & integrate. You will take diverse analog businesses and make them more reliable, resilient and efficient using modern tools of the trade. What kinds of problems are we working on across the stack?

• Optimizing the utilization of our maintenance workforce (TSP with Windows)
• Automating reconciliation of maintenance expenses from the Field
• Detecting anomalies in vendor payments
• Determining which signals predict residents most worth renewing

Build & Ship

• Design & build systems, internal tools, and ops software that directly runs the business
• Borderline AI psychosis, leveraging AI tooling, LLMs, and automation frameworks to accelerate your technical leverage – smarter software, faster!

Understand the Business

• Go deep on how work actually gets done before building anything
• Translate messy operational reality into clean, scalable architecture
• Own the outcome, not just the output – track whether what you built actually worked

Drive Product Thinking

• Scope & prioritize the roadmap based on business impact, not complexity
• Make pragmatic tradeoffs between shipping fast and building durably – know which one this moment calls for
• Bring data and user feedback into every decision – measure what matters

• Bachelor’s degree Extra credit for hard sciences. Also Philosophy. 
• 5+ years experience in Biz Ops or Product Management – prepare to explain what you built & launched, and how it drove the business!
• Experience shipping (useful) products or ops under terminal duress.
• Facility with AI/LLMs, data, dashboarding, SQL
• Kick*** origin story – minor embellishments will be tolerated

Signals of Success

• Experience in a startup, operator, or BizOps environment – somewhere priorities changed fast and you shipped anyway
• AI-first – LLMs, code-gen, and automation replace previous no-code/low-code tooling (Zapier, Pipefy, n8n, etc.) – know when to build vs. configure
• Entrepreneurial experience – you've had skin in the game before

You Don't Need To

• Have real estate experience – domain knowledge can be learned; builder instincts cannot

• Industry leading compensation & equity
• Fully Remote, Flexible PTO, Covered Health/Dental, 401k package, Macbook Pro, + more. 

We are an ex-Uber team of operators building the future of affordable housing at scale. Can’t contain your excitement? Reach out!