Operations and Program Management - Business Banking Events

Job Description
Join our Events team, where you'll play a pivotal role in enhancing event planning and execution processes for Business Banking's top-tier client and prospect events.
As an Operations and Program Manager within Business Banking Events, you will be at the heart of our event planning and execution, ensuring seamless program delivery. You will be crucial in fostering strong internal partnerships, managing financial oversight, and driving strategic program evaluation to optimize our event initiatives.
Job responsibilities:

• Cultivate and manage strong relationships with key internal partners to ensure alignment and support for event initiatives
• Oversee budgets, invoices, and business cases to ensure financial efficiency and accountability
• Negotiate and manage event-related contracts, ensuring compliance and alignment with organizational goals
• Onboard and utilize project management tools like Monday.com to track progress and manage tasks, and use shared drives and SharePoint for efficient document access and storage
• Maintain procedures and controls in partnership with Business Banking controls for compliance and efficiency
• Manage vendor relationships, including our registration site partner, Stova, and oversee website enhancements
• Oversee event assets, managing retention and retirement processes
• Provide backup and onsite support for event leads, ensuring seamless execution
• Evaluate event programs strategically to enhance staffing efficiency and optimize budget management

Required qualifications, capabilities, and skills:

• 4 years of experience in project management, events strategy & execution, or experiential marketing
• Strong organizational and communication skills, with the ability to manage multiple tasks in a dynamic environment
• Ability to work independently with high energy and integrity, adaptable in matrixed environments
• Strong collaborative skills, managing feedback from multiple stakeholders
• Keen attention to detail and a commitment to high standards of quality
• Proficient in Monday.com, Microsoft Office applications, and SharePoint
• Experience in budget management, financial oversight, and vendor relationship management
• Willingness to travel within the U.S. for onsite event support, with a minimum of 25 travel days

Preferred qualifications, capabilities, and skills:

• Degree in communications, hospitality, marketing, business, or a related field
• Understanding of the financial services industry.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.