Network Operations Analyst III

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you excel at transforming complex data into meaningful insights that drive operational excellence? As a Network Operations Analyst III at Spectrum, you'll leverage advanced analytical tools and deep business knowledge to enhance network performance and deliver valuable reporting to stakeholders. Your work will empower Spectrum's teams to make data-driven decisions that shape customer experiences and business outcomes.
How You'll Make an Impact

• Optimize network performance by applying statistical analysis to key data points across multiple business units
• Generate complex ad hoc reports and develop high-quality dashboards that deliver operational visibility to stakeholders
• Develop compelling graphs, reports, and presentations to communicate data results effectively
• Analyze business operations to pinpoint strengths, weaknesses, and automation opportunities for greater efficiency
• Facilitate communication between business units and Network Operations from requirements gathering to implementation
• Identify and interpret trends or patterns in data sets, presenting findings in an understandable manner
• Lead or participate in multiple projects, coach less experienced staff, and contribute to special initiatives as assigned

Working Conditions

• Office environment with occasional travel

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Education:
  • Bachelor's Degree in Computer Science, Business Administration, or related field or equivalent work experience
  • Cable Industry certifications
• Experience:
  
  • 6+ years of experience with data query techniques and report building
  • 6 + years of experience with Microsoft Office Suite including Excel and Access
  • 4+ years experience with SQL and industry-specific database systems
  • 4+ years experience with report building tools such as Crystal Reports
  • Leadership and project management experience
• Skills:
  
  • Ability to read, write, speak and understand English
  • Demonstrated business acumen, organization and communication skills (both written and oral), and the ability to work with aggressive timelines
  • Demonstrated ability to lead in a team oriented environment
  • Demonstrated analytical and detail-oriented aptitude; a high degree of accuracy
  • Ability to present complex information in an understandable and compelling manner, learn and adapt to change

Preferred Qualifications

• Education:
  
  • Advanced Cable Industry certifications
  • Network Operations experience
• Skills
  
  • Ability to Identify, analyze, and interpret trends or patterns in complex data sets
  • Ability to automate routines to improve efficiency and reduce errors
  • Programming skills (VBA, etc.)

ENO340 2025-61173 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.