Network Engineer II

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

The Network Engineer will play a key role in global network operations including design, support, implementation, troubleshooting, maintenance, and documentation. Focus will be on supporting day to day network operations, systems and network capacity, redundancy, high availability, implementation of network best practices and technologies while maintaining performance for critical applications. The position will work as part of a team, coordinating closely with the Information Security team and Technology leadership.

This position will require occasional after-hours and weekend work. The selected candidate will be expected to attend work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned.

Job Duties & Responsibilities

• Monitor network performance and proactively identify optimization opportunities to enhance efficiency, scalability, reliability, security and cost-effectiveness in alignment with the organization requirements and goals
• Maintain network standards, Standard Operating Procedures (SOPs), Disaster Recovery (DR) documentation, network diagrams, device, and license inventory.
• Administration of routers, switches, wireless, firewalls, and system monitoring tools.
• Maintain network policies and have knowledge of current security best practices and tools for a highly secure and available production environment.
• Validates overall network health, performance, availability, security, redundancy, and business continuity.
• Develop solutions to automate and improve network reliability and efficiency
• Serve as a technical expert, driving change to adopt new standards, maintaining reliability and improving performance metrics
• Provides Tier 3 support for the Enterprise network: including routing, switching, firewalls, VPNs, Wi-Fi, monitoring, and reporting applications
• Participate in change management process including development of change management plan for production upgrades.

Knowledge, Skills & Abilities:

• Expertise in deploying and managing network switches and firewalls like Cisco, Palo Alto, or similar hardware
• Ability and experience managing network in a hybrid environment (on premise and Cloud – Azure)
• Expertise in deploying, configuring, and supporting zero-trust networks
• Proficiency in various operating systems, network software, and utility programs
• Knowledge of risk assessment tools, technologies, and methods
• Advanced skills in scripting/programming in PowerShell/Python or other languages
• Advanced troubleshooting skills in Infrastructure devices and applications areas
• Experience in managing Linux and VMware is a plus
• Strong understanding of ITIL and change management
• Ability to write detailed documentation based on audit, regulatory requirements
• Ability to multitask and manage priorities
• Able to interact with senior leadership and client contacts
• Strong desire to learn and implement new technologies

Requirements:

• Bachelor’s degree or Equivalent Experience
• 5 years of experience providing network support, configuration, monitoring and troubleshooting for a medium to large enterprise network environment
• Must have a strong understanding of Enterprise networks, networking/security best practices, and have excellent troubleshooting skills.
• Proven experience with Palo Alto Prisma, Cisco networking products, Firepower, Meraki.
• Strong troubleshooting skills, experience to include research, technical writing, and documentation skills
• Excellent interpersonal, communication skills
• Ability to work independently as well as cooperatively and collaboratively as part of a team

• This position pays between $75,600 - $144,900 based on experience 

This posting addresses s state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

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