Manage and expand national customer relationships, drive account growth and regional adoption, and secure enterprise agreements. The role involves identifying expansion opportunities, resolving customer issues, coordinating with internal teams, presenting proposals and demonstrations, monitoring account risks, and maintaining knowledge of market trends. Candidates need at least five years of outside sales experience in PropTech, SaaS, or commercial real estate technology, multifamily industry experience, strong negotiation and communication skills, and willingness to travel as needed.
Our Opportunity
This role requires you to maintain and expand relationships with our national customers, ensuring their satisfaction and contributing to revenue growth. The successful candidate will take a holistic sales approach in securing both enterprise agreements with assigned client accounts while simultaneously driving regional adoption and demand across those national portfolios.
What you'll do:
- Actively drive growth, by farming existing national account relationships through dedicated relationship management and hunting for new expansion opportunities, in ensuring all needs are met in a timely and professional manner.
- Collaborate with the sales leadership team to implement strategies to expand existing partnerships, both horizontally and vertically, within the customer's organization.
- Troubleshoot any customer issues and liaise with the appropriate departments within our company to find swift and effective solutions.
- Coordinate and collaborate with multiple internal teams, including marketing, operations, and customer success, to ensure our offerings meet and exceed customer requirements.
- Provide regular updates on account status to the sales leadership team, including challenges, opportunities, and risks.
- Conduct regular check-ins and provide routine updates to current clients about our services.
- Participate in the development of proposals, presentations, and product/service demonstrations for existing clients, while effectively speaking to the value of the service being offered.
- Stay up-to-date with industry trends, competitors, and market conditions that may affect our customer relationships and business strategies.
What you'll need:
- Minimum 5 years of outside sales experience in a PropTech, SaaS, or commercial real estate technology environment.
- Experience working within the multifamily industry.
- Excellent communication, negotiation, and relationship-building skills.
- Strong understanding of customer requirements and market trends.
- Ability to work independently, manage large, diverse customer portfolios, and prioritize tasks effectively.
- Ability to travel as required to meet clients or attend industry events.
What we'll deliver on:
- Comprehensive compensation as well as benefits package
- Flexible work schedule with eligibility to work remotely
- Unlimited Paid Time Off (PTO) and paid company holidays
At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you!
Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.
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