Mid-Market Account Manager

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale.

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

We’re looking for a growth-minded and relationship-driven Mid-Market Account Manager to join our team. In this role, you’ll partner with some of the most innovative marketing teams in the world, helping them expand their use of Jasper’s Marketing AI solutions to unlock new opportunities and measurable results.

You’ll act as a strategic advisor, strengthening partnerships, uncovering new use cases, and driving meaningful revenue growth across your portfolio of existing accounts. If you love blending relationship-building with strategy, thrive on helping customers succeed, and get energized by discovering new paths to value, we’d love to meet you.

This fully remote position reports to the Director of Mid-Market Sales and is open to candidates located within the continental US.

• Own a portfolio of mid-market customers and drive new revenue growth through expansion, cross-sell, and upsell opportunities.

• Build strong, trust-based relationships with key stakeholders across marketing, IT, and leadership teams.

• Deeply understand each customer’s business goals and craft strategies that connect Jasper’s AI solutions to their biggest opportunities.

• Deliver insightful business reviews and growth recommendations that highlight impact, ROI, and future potential.

• Partner closely with Customer Success, Product, and Sales Engineering to ensure customers experience seamless adoption and clear outcomes.

• Identify whitespace within existing accounts — discovering new use cases and teams where Jasper can add value.

• Consistently meet or exceed quarterly new revenue goals.

• Use data and insights to forecast accurately, prioritize opportunities, and drive strategic account planning.

• Bring the customer voice back into Jasper, helping shape product direction and marketing messages that resonate.

• Share learnings, wins, and creative growth plays with your peers to contribute to a high-performing, collaborative culture.

• 4+ years of B2B SaaS experience, with at least 2 years focused on managing and growing mid-market accounts.

• A strong record of driving new revenue through expansion and cross-sell opportunities.

• Deep experience in consultative selling and value-based conversations with VP and C-level stakeholders.

• Ability to turn complex technology into clear, impactful business outcomes.

• Technical fluency in SaaS products — comfortable discussing integrations, APIs, and workflow alignment.

• Experience building account plans and growth strategies based on customer needs and adoption data.

• Familiarity with CRM tools like Salesforce for tracking pipelines and forecasting.

• A collaborative, team-first mindset that thrives in cross-functional environments.

• Passion for AI and curiosity about how it’s transforming marketing and creative work.

• A natural relationship builder who combines empathy with commercial drive focused on helping customers succeed while achieving ambitious goals.

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected OTE for this role is $200,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Equity grant participation

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up

• $1,500 annual learning and development stipend

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.