Enterprise Account Manager

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale.

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

We’re looking for a strategic and relationship-driven Enterprise Account Manager to join our growing team. In this role, you’ll partner with some of the world’s leading brands to help them scale their use of Jasper’s Marketing AI platform, uncover new opportunities, expand impact, and drive measurable business results.

You’ll work across large, complex organizations, build trust with senior stakeholders, understand business priorities across multiple teams, and shape growth strategies that deliver lasting value. This is a role for someone who thrives in strategic conversations, knows how to navigate enterprise environments, and loves helping customers win with transformative technology.

This fully remote position reports to the Director of Enterprise Sales and is open to candidates located within the continental US.

• Own and grow a portfolio of Jasper’s largest enterprise customers, driving new revenue growth through expansion, cross-sell, and up-sell opportunities.

• Build deep, multi-threaded relationships across marketing, IT, procurement, and executive teams to ensure alignment and long-term success.

• Partner with VP- and C-level executives and lead regular business reviews with customers: present value delivered, usage trends, roadmap alignment, and next-stage opportunities.

• Develop and execute detailed account plans that map stakeholders, business goals, and growth strategies.

• Lead complex deal cycles from opportunity discovery through close, collaborating with internal partners to craft compelling solutions.

• Deliver strategic business reviews that highlight ROI, performance insights, and opportunities for innovation.

• Collaborate cross-functionally with Customer Success, Product, and Marketing to ensure seamless expansion experiences.

• Use data-driven insights to prioritize opportunities, forecast accurately, and drive consistent new revenue results.

• Advocate internally for the customer, sharing feedback that influences product direction and future roadmap decisions.

• Contribute to Jasper’s high-performing, collaborative sales culture by sharing learnings and best practices across the team.

• 6+ years of B2B SaaS Sales experience, with at least 3+ years managing and growing enterprise-level accounts.

• Proven success driving expansion and cross-sell revenue within complex organizations.

• Expertise in enterprise sales motions, including multi-stakeholder alignment, executive engagement, and value-based selling.

• Strong business acumen. You are able to connect marketing and operational challenges to Jasper’s AI-driven outcomes.

• Experience leading complex deal cycles and coordinating with legal, procurement, and security teams.

• Technical fluency with SaaS platforms, including integrations, APIs, and enterprise systems.

• Excellent communication and presentation skills — equally comfortable in strategic discussions with CMOs and tactical sessions with end users.

• Proficiency in CRM systems (e.g., Salesforce) and account planning tools.

• A collaborative, solutions-oriented mindset with a passion for driving customer success and revenue growth.

• Curiosity about AI innovation and excitement about helping global brands transform how they create and communicate.

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected OTE for this role is $230,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Equity grant participation

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up

• $1,500 annual learning and development stipend

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.