Process and maintain customer master data for Sold-To, Bill-To, and Ship-To accounts. Validate documentation and data quality, track requests in MDG, support Sales with account selection, perform data cleansing, document processes, assist with system testing, and contribute to workflow improvements and compliance.
Location:
Remote - North Carolina, United StatesJob ID:
R0122090Date Posted:
2026-09-14Company Name:
HITACHI ENERGY USA INCProfession (Job Category):
FinanceJob Schedule:
Full timeRemote:
YesJob Description:
MASTER DATA SPECIALIST
The Opportunity
As a Master Data Support Specialist, you will support the Sales function by ensuring customer master data is accurate, complete, and established in a timely manner. You will process requests for new customer records and updates to existing Sold-To, Bill-To, and Ship-To accounts, review and verify customer documentation, submit and track requests through the MDG system, and maintain customer records in applicable systems. The role involves working closely with Sales to address customer master data questions, provide guidance on account selection for order entry, and help ensure requests are submitted correctly. You will also identify data quality issues, support data cleansing activities, assist with process documentation, and contribute to improvements in customer setup workflows. By enabling accurate customer records and efficient order-to-cash processes, this role helps support reliable business operations and the effective use of systems and process enhancements that contribute to ongoing improvement.
How You’ll Make an Impact
Process requests to create and update customer master data records, including Sold-To, Bill-To, and Ship-To accounts.
Validate required data fields and ensure alignment with internal standards and naming conventions.
Maintain accurate customer records in the MDG system and other applicable tools.
Review and verify customer documentation in accordance with company policies and compliance guidelines.
Submit and track customer master data requests through the MDG system and follow up on pending approvals or issues.
Serve as a point of contact for Sales regarding customer master data requests, status updates, and account selection for order entry.
Identify data quality issues and support data cleansing, standardization, validation, and process improvement activities.
Assist with testing, validation, and documentation of customer master data processes and related system changes.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Your Background
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Bachelor’s degree in Business, Finance, Information Systems, or a related field, or equivalent work experience.
Experience in master data, customer setup, order management, sales operations, or order-to-cash support preferred.
Experience working with MDG systems, ERP tools, CRM tools, or similar platforms is a plus.
Ability to learn and navigate MDG, ERP, and related systems, including SAP and CRM platforms.
Clear communication skills and the ability to work closely with Sales and cross-functional stakeholders.
Ability to manage multiple requests, maintain data accuracy and completeness, and identify opportunities for process improvement.
More About Us
You will gain experience working across customer data processes while collaborating with teams that support business operations.
Work on innovative energy technologies through support of customer data and order-to-cash processes.
Collaborate with experienced professionals across Sales and support functions.
Access learning and development opportunities that support professional growth.
Health and retirement benefits are available to eligible employees.
Paid leave and workplace flexibility programs are available in accordance with company policies.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Employment Opportunity
Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals
with disabilities.
Accessibility and reasonable accommodation
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverage, and converts prospects into policyholders. The role includes paid training and licensing, customer service, sales closing, and brand representation. Employees work remotely on assigned evening and weekend schedules, using company-provided equipment and a wired high-speed internet connection.
Top Skills:
Cable InternetDsl InternetFiber InternetPc
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Originate and service agricultural mortgage loans across Southern and Eastern Illinois while managing a $400 million portfolio. Develop new business, structure complex financings, underwrite and analyze credit, conduct real estate valuation, and maintain long-term relationships with agricultural clients and industry stakeholders. The role requires strong agricultural lending expertise, business development skills, portfolio management capabilities, and an established regional network.
Top Skills:
Ai PlatformsDatabase Management
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Supports customers by phone and digital channels, resolving complex insurance, policy, coverage, billing, and service inquiries. Applies guidelines, documents interactions accurately, protects customer information, validates AI-generated summaries, escalates sensitive issues, and coordinates with internal teams. The role requires clear communication, judgment, compliance awareness, and participation in training for insurance products, systems, and AI-enabled service tools.
Top Skills:
Ai-Assisted Service ToolsCopilotCustomer Communication SystemsCustomer Relationship Management (Crm) PlatformsKnowledge Bases
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
