Marketing Operations Specialist

What You Will Work On

• Campaign Operations:
• Manage day-to-day campaign requests — Assist with the setup and deployment of marketing assets in HubSpot, such as email campaigns, basic landing pages, web forms, chatbots, and workflow automation.
• Perform quality assurance (QA) testing on all marketing assets before launch to check for broken links, tracking errors, and proper personalization tokens.
• Manage and execute list imports and exports within HubSpot following established procedures.


• Data Management & Integrity:
• Conduct daily/weekly data hygiene tasks, including basic record auditing, list cleaning, and standardizing data fields in the database.
• Maintain an up-to-date opt-in database and manage communication preferences.
• Assist in maintaining documentation for simple operational processes, ensuring procedures are clear for future reference.
• Monitor system integrations (MAP to CRM) for basic errors and escalate issues to the appropriate team member.


• Reporting Assistance:
• Monitor campaign performance and engagement trends. 
• Create reports in HubSpot and Salesforce to track campaign performance metrics (e.g., open rates, click-through rates, form submissions).
• Help organize and format data for monthly and quarterly marketing performance reviews. 


• Learning & Development:
• Actively participate in training sessions to become proficient in our Marketing Automation Platform (HubSpot) and CRM (Salesforce), and other MarTech tools.
• Proactively research and bring forward ideas for small process improvements within existing workflows.
• Ongoing pursuit of industry knowledge, best practices, and trends as it pertains to marketing operations and campaign management.

Who We Are Looking For

• 2-4 years of professional experience in a marketing support, administrative, or operations-focused role, preferably in B2B or financial services.
• At least 2+ years experience with a marketing automation platform such as HubSpot, Marketo, or Pardot/Marketing Cloud. Certifications are a plus.
• At least 1+ year experience working in Salesforce CRM. 
• Exceptional attention to detail and a commitment to data accuracy and data privacy compliance. 
• You must be methodical and process-driven. 
• Strong analytical aptitude and comfort working with numbers and spreadsheets (e.g., Excel/Google Sheets proficiency is essential).
• Excellent communication skills and the ability to follow detailed technical instructions.
• A proactive attitude and a strong desire to learn technical skills related to B2B technology.
• Bachelor’s degree in Marketing, Business, Information Systems, or a related field.

What You Can Expect

• Compensation: The base salary for this position ranges from $33.90 to $42.45 hourly, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses. 
• Inclusive benefits package offering: 
• Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services,  paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
• Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
• Career and skill development resources to help advance your career and personal growth.
• A mission-driven environment where your work makes a measurable impact on the real estate industry.

What We Value

• Wherever it Leads, Whatever it Takes® -  No matter how remote, complex, or unexpected. Our commitment never wavers.
• Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
• Lift others up - We lead with empathy and strive to improve the lives of those around us.
• Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
• Raise the bar -  We don’t settle for industry standards, we redefine them.