Lead BI delivery and governance: design data warehousing and BI solutions, manage BI projects and teams, produce reports/documentation, ensure data integrity and stakeholder alignment, and drive BI roadmaps using MicroStrategy and Redshift/Snowflake architectures.
TITLE: Manager, Business Intelligence (Multiple Openings)
LOCATION: Charlotte, NC
JOB SUMMARY: Support all efforts to simplify and enhance the customer experience. Provide guidance and education in the interpretation and application of business intelligence (BI) products. Communicate data integrity issues, nuances, and insights to all levels of the company. Maintain Key Operating Metric definitions and own BI single source of truth reporting. Monitor and manage requests from the business. Query data to provide information requested by business users. Present data in a fashion that is easily consumable with proper documentation for successful user adoption. Ensure proper hands-offs and coordination between BI Project teams, Data Architecture Team, Prod Operations, stakeholders and external providers. Create and maintain report documentation, data dictionary, and training materials for customers. Partner with broader BI Group to ensure expectations are aligned within the BI organization. Ensure leadership in BI and customers are aware of project status. Manage the delivery of projects through requirements gathering, development lifecycle, user acceptance testing, and packaging the final product for end-user adoption and consumption. Execute roadmaps for BI initiatives. Prioritize, organize, and manage multiple projects and assignments. Resolve problems and handle requests; and utilize data warehousing to assist in technical designs of data. Design and solution data warehousing and business intelligence (BI) data to support BI and reporting solutions, data strategies, and data best practices using MicroStrategy. Provide data integration solutions in large-scale enterprise environments including AWS Redshift using Star of Snowflake schemas. Support BI development, analysis, or architecture. Perform supervisory duties including assigning tasks utilizing Jira project management and determining team capacity and level of skills needed. Support cable industry operations, products, and services.
EDUCATION/
REQUIREMENTS: Bachelor's degree in Information Technology, Computer Science, Engineering (any) or a related field. 7 years of experience developing BI solutions, data strategies, and data best practices using MicroStrategy. 5 years of experience providing data integration solutions in large-scale enterprise environments including AWS Redshift using Star or Snowflake schemas. 3 years of experience: supporting BI development, analysis, or architecture; supervisory experience including assigning tasks utilizing Jira project management and determining team capacity and level of skills needed; and in cable industry operations, products, and services.
Hybrid arrangement available
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#LI-ML6
BBL502 2026-72704 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
LOCATION: Charlotte, NC
JOB SUMMARY: Support all efforts to simplify and enhance the customer experience. Provide guidance and education in the interpretation and application of business intelligence (BI) products. Communicate data integrity issues, nuances, and insights to all levels of the company. Maintain Key Operating Metric definitions and own BI single source of truth reporting. Monitor and manage requests from the business. Query data to provide information requested by business users. Present data in a fashion that is easily consumable with proper documentation for successful user adoption. Ensure proper hands-offs and coordination between BI Project teams, Data Architecture Team, Prod Operations, stakeholders and external providers. Create and maintain report documentation, data dictionary, and training materials for customers. Partner with broader BI Group to ensure expectations are aligned within the BI organization. Ensure leadership in BI and customers are aware of project status. Manage the delivery of projects through requirements gathering, development lifecycle, user acceptance testing, and packaging the final product for end-user adoption and consumption. Execute roadmaps for BI initiatives. Prioritize, organize, and manage multiple projects and assignments. Resolve problems and handle requests; and utilize data warehousing to assist in technical designs of data. Design and solution data warehousing and business intelligence (BI) data to support BI and reporting solutions, data strategies, and data best practices using MicroStrategy. Provide data integration solutions in large-scale enterprise environments including AWS Redshift using Star of Snowflake schemas. Support BI development, analysis, or architecture. Perform supervisory duties including assigning tasks utilizing Jira project management and determining team capacity and level of skills needed. Support cable industry operations, products, and services.
EDUCATION/
REQUIREMENTS: Bachelor's degree in Information Technology, Computer Science, Engineering (any) or a related field. 7 years of experience developing BI solutions, data strategies, and data best practices using MicroStrategy. 5 years of experience providing data integration solutions in large-scale enterprise environments including AWS Redshift using Star or Snowflake schemas. 3 years of experience: supporting BI development, analysis, or architecture; supervisory experience including assigning tasks utilizing Jira project management and determining team capacity and level of skills needed; and in cable industry operations, products, and services.
Hybrid arrangement available
-
-
#LI-ML6
BBL502 2026-72704 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Spectrum Charlotte, North Carolina, USA Office
In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
