Legal & Privacy Compliance Operations Manager

Are you passionate about improving consumer access to health and wellness information?  RVO Health is the world’s largest and fastest-growing digital health platform with over 700 employees.  At the core of RVO Health is one of the largest brands in RVO Health - Healthline Media – a business that attracts nearly 90MM unique visitors per month in the US, and 200MM globally to its science and evidence-based, yet easy to understand content. Through its brands Healthline.com, Healthgrades.com, MedicalNewsToday.com, Greatist.com, and PsychCentral.com, the company delivers medically reviewed consumer content, tools, and experiences to help users make better health decisions.

We have an opportunity for a legal & privacy compliance professional to join a fun, dynamic and collaborative legal, privacy and compliance team. Experience in the consumer-facing digital health space or healthcare technology industry is a plus. In this role you will play a key role in RVO Health’s privacy and health care compliance programs, managing the operations of those programs, and supporting our business in meeting a myriad of legal, privacy and regulatory requirements, including federal and state privacy laws, HIPAA, TCPA, FDA, and other applicable laws and regulations.

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

• You’ll be responsible for the day-to-day operations of our privacy and regulatory compliance programs, including overseeing and managing:
• development and maintenance of program documentation, including policies, procedures, standards, and guidance;  
• regulatory changes and updates;
• risk assessments, audits, gap assessments, and tests; 
• development and maintenance of training and awareness materials;  
• program reporting and metrics;  
• privacy and regulatory frameworks for vendor management, including the development and maintenance of questionnaires, checklists, playbooks, and other tools; 
• programs for detecting, investigating, and responding to compliance program issues, including reports of noncompliance, complaints, and investigations from regulators; and,
• development, maintenance, and implementation of incident response programs.

• At least 2-4 years’ experience working in privacy and/or healthcare compliance, with a focus on general health privacy and/or HIPAA.
• A business acumen with the ability to interact and communicate across all levels. 
• High level of personal integrity. 
• Growth-mindset, with a passion for learning and solving problems. 
• Ability to work independently to execute on program and company initiatives. 
• Ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity. 
• Methodical and diligent with outstanding planning and organization abilities. 
• An analytical mind able to “see” the complexities of procedures and regulations. 
• Excellent written and oral communication skills and high attention to detail within a fast-paced environment. 
• Ability to work across a variety of privacy and compliance related projects.
• Experience working within an internal compliance program.

Preferred: 

• BS/BA in a relevant field
• Preferred experience researching, interpreting, and reporting on a myriad of laws and regulations. 
• Experience using AI tools to support compliance operations is a plus. 
• Experience with privacy management tools or software is a plus.
• Familiarity with privacy regulations such as GDPR, CCPA, MHMDA, or similar frameworks is a plus.
• Familiarity with health care and digital laws and regulations such as HIPAA, Anti–Kickback Statute, TCPA, FTC guidance, and others is a plus.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $104,000 - $115,000*
  *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.  

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.  

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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