The Learning Technologist will enhance educational materials for a learning platform, convert content formats, develop scripts, and ensure quality in web-based applications.
Job Name: Learning Technologist (Contractor)
Department: Customer Success
Project Duration: 10 - 30 hours/week
Role Overview:
The Learning Technologist will use available technology to create and implement methods to manipulate, ingest, style, and enhance the wide variety of educational materials we receive from enterprise customers for use in a learning platform delivered primarily as a web-based application.
- Review various content file formats and determine the conversion method to transfer the content into our content management system, BluePrint
- Develop or modify scripts for automating content conversion as needed
- Create and/or manipulate CSV files to enable the import of content
- Work with customers to define all necessary styles and create CSS for online courses
- Perform post-import quality assurance (QA) for HTML/CSS as needed
- Learn and use industry advances to keep delivering exceptional learning experiences
Required Technical Skills:
A Learning Technologist must have…
- Demonstrated attention to detail
- Ability and desire to quickly find and implement technical solutions
- Proficiency in HTML, CSS, Regular Expressions, and at least one programming language, Ruby preferred.
- Understanding of web accessibility standards
- Ability to work both collaboratively and independently on multiple projects with competing deadlines.
- Strong communication skills and experience demonstrating and explaining work to less tech-savvy colleagues.
- Externally we typically seek 2 years learning technology experience, ideally with an enterprise-level SaaS company
- Experience with MathML and digital mathtypes
- Experience with HTML or XML parsing and manipulation
- Experience with reading and manipulating tables of data and/or content.
- Experience with a learning management system (LMS)
- Experience working with a content management system
Recommended Technical Skills:
A Learning Technologist is recommended to have…
- Experience with Ruby and parsing gems (Nokogiri, CSV)
- Experience with SCSS
Recommended Qualities:
A Learning Technologist will also…
- Possess an engineering mindset, curiosity, and desire to problem solve.
- Exhibit strong problem-solving and analytical skills
- Have the ability to communicate exceptionally well in person, on phone calls, and via email
- Have the ability to communicate technical content requirements to customers and employees with less technical experience in a patient manner
- Exhibit proven organizational skills to reconcile attention to detail with big-picture goals
- Be adaptable, flexible, and open to iterative, changing processes
- Show the ability to build new processes that balance BenchPrep and customer needs
- Be comfortable working across internal teams
- Be willing to challenge and improve established processes and product features, while also providing ideas in a positive and collaborative manner
Top Skills
Cms
CSS
Digital Mathtypes
HTML
Lms
Mathml
Regular Expressions
Ruby
Scss
Similar Jobs at BenchPrep
Edtech • Enterprise Web • Software
Manage customer accounts focusing on renewals and upsell opportunities, maintaining strong executive relationships and ensuring alignment with business goals.
Top Skills:
Customer SuccessData ScienceSaaS
Edtech • Enterprise Web • Software
The role involves building dashboards, conducting analyses, and providing insights to enhance customer retention and growth in a remote setting.
Top Skills:
ExcelSisenseSnowflakeSQL
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
