Leader, Business Intelligence

This is a hybrid role with two days per week at Cisco’s Atlanta, Toronto or RTP offices. Alternate locations will be considered on an exception basis.

Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week, with limited exceptions.

Meet the Team:

The Market Insights team delivers the market intelligence behind executive decision-making at Cisco. We size markets, track the competitive landscape, and analyze customer behavior to inform where Cisco invests, builds, and competes. 

We’re a team of analysts, data scientists, engineers, and market intelligence leaders focused on the practical application of data to hard business problems. Using proprietary data and machine learning, we surface new market opportunities and flag risks early. Every insight we produce is built to be acted on, so that resource allocation and product roadmaps rest on objective evidence rather than assumption. 

Your Impact 

As a Business Intelligence Analyst, you’ll sit between our data architecture and the strategic decisions it informs. Working with experts from the team, you’ll build the analytical solutions and dashboards that support the market insight analysis in the team and help visualize to give executives clear understanding into market performance — sizing opportunities, measuring how we’re performing against them, and translating what the data says into recommendations leaders can act on. 

Responsibilities 

• Market Analysis: Run deep-dive analyses across large, disparate datasets — internal telemetry, third-party analyst data, public financial disclosures — to identify trends, anomalies, and growth opportunities in the global technology market. 

• Market Sizing & Forecasting: Build and maintain TAM models and forecasts for priority segments, tracking forecast accuracy and refining methodology over time. 

• Visualization: Develop and maintain interactive dashboards that turn complex datasets into insight an executive can absorb in two minutes. 

• Gen AI Integration: Apply LLMs and agentic workflows to synthesize unstructured sources — analyst reports, earnings calls, customer feedback — and to accelerate recurring reporting and narrative development. 

• Data Modeling: Architect and optimize the data models behind our analytical platforms for accuracy, scalability, and performance, and continuously improve the collection and reporting workflows that feed them. 

• Stakeholder Partnership: Work with Sales, Product Management, and Strategy to turn open business questions into analytical work, and own the reporting cadence that supports their planning. 

Minimum Qualifications:

• Bachelor's degree in a quantitative field — Business Analytics, Data Science, Economics, Computer Science — or equivalent practical experience.
• 5+ years in business intelligence, data analysis, or a similar analytical role.
• Advanced SQL for data extraction and manipulation.
• Hands-on experience with Tableau, Power BI, or a comparable visualization platform.
• Strong grounding in data modeling, relational databases, and data warehousing.
• Demonstrated experience applying LLMs to business problems — automating analysis, synthesizing unstructured data, or building agentic workflows.

Preferred Qualifications:

• Experience with cloud data platforms such as Snowflake, AWS Redshift, or Google BigQuery.
• Python or R for statistical analysis and automation.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.