Lead Technology Business Services Consultant - Workforce Planning

Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader -we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place.
Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.
You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us!
About this role:
Enterprise Functions Technology (EFT) is seeking a Lead Technology Business Services Consultant who will specialize in Workforce Strategy & Planning. The EFT group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.
In this role, you will:

• Partner with technology leaders to develop workforce plans aligned to strategic priorities, operating targets, and budget commitments
• Manage workforce demand, hiring forecasts, attrition planning, and organizational health metrics
• Evaluate workforce investments and provide recommendations regarding hiring priorities, backfills, organizational design, and resource allocation
• Support governance routines related to workforce planning, headcount management, and approval processes
• Lead end-to-end workforce request processes including position approvals, requisition tracking, and recruiting readiness activities
• Partner with hiring managers, BSLs, and Recruiting to ensure position requests are accurately scoped and aligned to business priorities
• Track requisitions through hiring lifecycle stages and provide executive visibility into progress, risks, and outcomes
• Drive process improvements to increase efficiency and transparency across workforce management activities

• Develop executive reporting and workforce dashboards using workforce, recruiting, and financial data
• Analyze hiring progress, workforce trends, attrition, productivity, and headcount forecasts
• Create executive summaries and leadership presentations that communicate key insights, risks, and recommendations
• Present workforce data and business impacts to senior leaders
• Support workforce transformation initiatives focused on automation, AI enablement, and optimization of operating models
• Identify opportunities to improve processes, reduce manual effort, and increase scalability through technology solutions
• Lead special projects and strategic initiatives as assigned
• Build strong partnerships across Technology, Finance, Human Resources, Recruiting, Compliance, and Workforce Management teams
• Facilitate discussions among leaders to drive alignment and resolve workforce-related issues
• Influence decision making through data-driven recommendations and clear communication

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 5+ years of Business Execution, Business Services, Workforce Planning, Strategy, Operations, Program Management, Human Capital Management, or related experience

Desired Qualifications:

• Experience working with Executive Leadership and senior business stakeholders
• Strong analytical, problem-solving, and organizational skills
• Ability to manage multiple priorities within a fast-paced environment
• Exceptional written and verbal communication skills

Job Expectations:

• This position offers a hybrid work schedule - ability to work in office
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$119,000.00 - $206,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
27 Jul 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid