Lead Product Manager – Provider Directory

Become a part of our caring community and help us put health first
 We are seeking a customer-obsessed Lead Product Manager to own the strategy, development, and delivery of core features within our digital Find Care experience.
This person will be responsible for building scalable, consumer-grade search and provider selection tools that power multiple front-end experiences across Humana's digital ecosystem, including MyHumana (web and mobile), our guest experience, and third-party integrations.

This role requires strong product judgment, user-centric thinking, and experience working with complex data and search infrastructure. The ideal candidate has led B2C digital products at scale, ideally in healthcare or similarly complex domains, and has a passion for improving peoples ability to make informed decisions about their care.

Key Responsibilities:

• Own the product vision and roadmap for the Find Care platform's core capabilities, including search, filters, sort, provider detail views, and performance enhancements.
• Define shared functionality that serves multiple channels and user journeys, with extensibility in mind.
• Collaborate cross-functionally with engineering, design, analytics, data science, and key business stakeholders to deliver impactful features from concept to launch.
• Apply user research, data analytics, and experimentation to identify friction points and continuously improve the search and decision-making experience.
• Prioritize and groom the product backlog, ensuring that the team is working on the most valuable and strategically aligned features.
• Champion technical excellence by ensuring the product meets high standards of reliability, performance, accessibility, and security.
• Communicate clearly with leadership and other partners about progress, trade-offs, and outcomes.

Use your skills to make an impact
 

Required Qualifications:

• 5-8+ years of product management experience, with at least 3 years in consumer-facing digital products.
• Experience building or optimizing search and discovery tools.
• Strong systems thinking and the ability to define platform capabilities used by multiple downstream experiences.
• Skilled in product discovery, hypothesis testing, and defining MVPs for iterative development.
• Excellent collaboration and communication skills which align stakeholders and bring clarity to ambiguity.

Preferred Qualifications

• Familiarity with healthcare, provider data, or regulated industries is a plus

Additional Information

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert:  Humana values personal identity protection.  Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file.  When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-24-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.