Lead Product Manager-AI Platforms & Agentic Automation

Innovate in Charlotte
Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply!
Your Impact
The Lead Product Manager owns the vision and strategy, roadmap, and feature definition for large, cross-functional and/or highly complex products that often span multiple product groups. Responsibilities include defining the roadmap as well as planning and managing products and product features through the product development process. This role manages the product backlogs for one or more product groups while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. This role identifies and manages projects with a high level of autonomy. The Lead Product Manager manages multiple product designs at any given time while partnering closely with the business to understand challenges and develop the go-to-market strategy.
What You Will Do

• Drives and is responsible for the success of a product or suite of products through the product lifecycle. Sets the standard across the enterprise for building usable, viable, and feasible products. Drives a continuous improvement culture. Identifies and implements opportunities to improve team and culture.
• Frames the product vision and direction qualitatively for each product under their domain along with the product team. Defines the long-term plan of the product and objectives and key results (OKRs). Works with business partners to obtain buy-in.
• Creates and delivers a quarterly product roadmap with high level milestones in partnership with the product team. Contributes rounded internal/external inputs to guide measures of product success. Owns and drives the product plans. Leverages data from multiple sources to negotiate alignment and timing for cross-domain dependencies to achieve expected value.
• Owns and leads journey-mapping conversations across domains to drive clarity in product separation while maintaining holistic workflows for the end users. May impact cross-domain journey mapping/user experience.
• Stays up to date and acts on macro and micro technology trends within given space to ensure the company maintains leader position at the brand level.
• Drives innovation to accelerate product roadmaps and reusability across products within the domain.
• Experiments to ensure user adoption before making large investments in product build.
• Leads a product group in cross-functional execution and delivery of a product or group of products. Works autonomously on a large or complicated product. Serves as an expert in a product domain across the company and sets the benchmark for delivering quality products. Builds cross-functional roadmaps focused on delivering user value across the enterprise.
• Drives prioritization cross-functionally and communicates how user value is being delivered according to the roadmap. Aligns with partners to achieve the value of the product or business case.
• Influences the strategic direction of a significant product or suite of product(s). Influences engineering priorities of the product space. Acts as a key influencer across the portfolio.
• Uses product marketing to drive deep understanding of the product owned with peers and leaders. Works with stakeholders to develop product market fit strategies.
• Defines objectives and data required for analytics needed either independently or in conjunction with business partners for their product and how it relates to the product portfolio. Partners with engineering to build tracking/monitoring needed to get the data.
• Develops functional and technical OKRs/metrics and creates corresponding data/analytics to track the health and business impact. Defines key metrics of the product and practices routines to consistently monitor health of the product.
• Leverages data to determine trends and opportunities within the assigned product. Interacts with competitive products and evaluates industry trends to set product plan and priorities to ensure product is at or above industry norm.

Minimum Qualifications

• Bachelor's degree in business, marketing, engineering, communications, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in two or more of the following: project management, product management, business analysis, program management, experimentation, or product marketing
• 5 years of experience in product and/or experience management
• Experience in an agile software environment with proficiency in product marketing and strong writing ability
• Experience working cross-functionally in a large organization with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Skills/Education

• Master's degree in business administration or similar advanced degree
• Experience working with AI-enabled enterprise platforms, including low-code/no-code agentic orchestration tools such as Unify Apps or similar workflow automation platforms.
• Working knowledge of agentic AI concepts, including agent design, agent workflows, tool calling, task orchestration, escalation paths, and human-in-the-loop patterns.
• Familiarity with system prompt design and refinement, including prompt evaluation, guardrail definition, response quality tuning, and iterative improvement based on user feedback and business outcomes.
• Understanding of API-first product design, including API capabilities, API consumption patterns, integration dependencies, authentication, error handling, and enterprise API governance.
• Experience partnering with engineering teams that build or integrate with API gateways, enterprise service layers, and backend integration platforms.
• Working knowledge of Model Context Protocol, including how MCP can be used to connect AI agents with enterprise systems, data sources, and tools.
• Ability to translate complex business processes into AI-enabled product capabilities, including workflow automation, self-service, decision support, knowledge retrieval, and operational productivity use cases.
• Experience defining product requirements for AI agents, copilots, intelligent assistants, or automation platforms, including user stories, acceptance criteria, risk controls, success metrics, and operational support models.
• Ability to evaluate AI solutions for accuracy, usability, scalability, security, privacy, compliance, and enterprise readiness.
• Experience working across Product, Engineering, Architecture, Security, Data, and platform teams to deliver integrated AI solutions in a complex enterprise environment.
• Strong ability to move teams from feature delivery to outcome-based product management, with a focus on measurable business value, user adoption, productivity gains, and improved user experience.

Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
• For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.