Lead Analyst-Digital Commerce (Marketplace Compliance)

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Lead Analyst - Marketplace Compliance will oversees marketplace compliance operations, guide complex investigations, improve enforcement processes, and support the development of policies that protect customers, sellers, and the platform. This candidate will take on ad hoc strategic projects and analyses, as required by leadership, to create new functionality or provide functionality for specified workstream. Key partners for this role will include other digital commerce teams, Legal, Trust & Safety, and other Marketplace Teams.
Work with a Winning Team
On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you'll have the tools, tech, and support needed to advance your skills.
Since we've been in business for over 100 years, we've built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.
What You Will Do• Tracks and shares performance of digital commerce workstream at weekly, monthly, quarterly, and yearly basis, including proactively identifying opportunities and risks based on performance indicators• Partners with business leaders to define OKR targets, and tracks progress and actions towards those goals.• Identify marketplace risk trends and translate findings into process improvements, policy recommendations, and operational controls. • Develop and improve compliance workflows, review procedures, enforcement standards, and escalation paths. • Leads projects related to the development and improvement of assigned digital business area• Prioritizes reporting that is needed by the business, defines reporting requirements, and partners with the relevant teams to build necessary reports• Present to key stakeholders on project/campaign strategies and insights to guide future strategies, tactics, or activities
• Support training, onboarding, coaching, and knowledge-sharing for compliance analysts and cross-functional partners.
• Help define quality assurance standards, audit processes, and performance metrics for the compliance function.
• Contribute to marketplace policy updates and ensure enforcement teams understand and apply policies consistently.
Minimum Qualifications:• Bachelors Degree in Business Administration, Merchandising, Computer Science, Marketing, Business Operations or relevant field.• 6-7 yrs Experience in online/retail merchandising or business operations.
Preferred Skills/Education:• Experience in a corporate setting
Experience in retail
Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.