At JetBrains, we build intelligent tools for developers and development teams. More than 15 million developers and over 300,000 companies worldwide rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and bring more joy to software development.
Inside the Professional Services department, we are building a team of Forward Deployed Engineers (FDEs) to enable JetBrains consulting partners to transform their customers' software development lifecycles and to help our customers adopt AI-native development with JetBrains Central, our new platform for agent-driven software development.
JetBrains Central connects tools, agents, and infrastructure so enterprises can adopt automated AI workflows with full visibility into results, costs, and processing speed. It provides three core capabilities:
- Governance and control: Policy enforcement, identity and access management, observability, auditability, and cost attribution for agent-driven work, with some of these capabilities already available via the JetBrains Console.
- Agent execution infrastructure: Cloud agent runtimes and computation provisioning that allow agents to run reliably across development environments.
- Agent optimization and context: Shared semantic context across repositories and projects, enabling agents to access relevant knowledge, as well as task routing to the most appropriate models or tools.
JetBrains has been building developer tools since 2000, and today, 420 of the Fortune 500 rely on our products. As a Lead FDE, you will work directly with these customers to deploy JetBrains Central into complex enterprise environments and help early adopters move from experimental AI usage to governed, scalable AI-native development.
You will act as a trusted advisor to customer engineering teams and consulting partners, mentor other FDEs, and be responsible for our most complex deployments. Your work in the field will directly influence how our platform evolves and how enterprises adopt agent-driven development.
This role combines consulting, architecture, and hands-on engineering. It is often a strong fit for engineers who have previously served as Principal or Staff Engineers, Heads of Engineering, CTOs, or Solutions Architects – and who want to stay close to both customers and complex technical systems.
What you'll do:- Architect and manage deployments of JetBrains Central into enterprise development environments, CI/CD systems, and internal developer platforms.
- Mentor and support other FDEs, sharing architectural expertise and scaling the team's deployment practices.
- Drive organizations' transition from ad-hoc AI experimentation to governed, AI-native development workflows.
- Help organizations establish their own AI governance, including security policies, access management, and data privacy controls.
- Enable observability for AI-driven development, helping organizations understand their AI usage and code-generation patterns, as well as AI’s impact on productivity.
- Design sustainable AI adoption strategies, including for usage controls and cost visibility across multiple model providers.
- Integrate our cloud-based agent execution layer so AI agents run securely and at scale.
- Partner closely with JetBrains product teams, shaping the platform based on real-world deployments and customer feedback.
- Create delivery frameworks and train JetBrains partners to deliver the desired scope of service.
- A consultant at heart who communicates effectively with both engineers and technical leadership.
- Able to see the whole picture of the software development lifecycle across developer tools, infrastructure, APIs, and cloud systems.
- Experienced at integrating complex software systems into enterprise environments.
- Comfortable working with early adopters and overcoming ambiguous technical challenges.
- Motivated to mentor other engineers and help build a new technical discipline.
- 10+ years building or operating production software systems, with at least 3 years in a customer-facing technical role (Solutions Architect, Forward Deployed Engineer, Principal Consultant, or similar).
- Proficiency in Java or Python, with the ability to read, debug, and extend customer code in production environments.
- Experience building or integrating developer platforms, infrastructure systems, or software solutions.
- Demonstrated experience navigating enterprise procurement, security review, and architecture review processes.
- Familiarity with modern development workflows (CI/CD, developer environments, internal developer platforms, etc.).
- Strong problem-solving skills and the ability to operate in fast-evolving technical environments.
- Willingness to travel domestically to customer sites (see Location and travel below).
- Hands-on experience with LLM evaluation, prompt engineering at scale, or agent orchestration frameworks (LangGraph, AutoGen, CrewAI, or similar).
- Experience operating in environments regulated by SOC 2, FedRAMP, HIPAA, or similar.
- Experience with industry-specific solutions (fintech, telco, retail, healthcare, etc.).
- Prior experience in solutions engineering, consulting, or forward-deployed engineering roles.
- Familiarity with the JetBrains ecosystem or developer productivity tooling.
- This role is remote, based in the US.
- This role involves up to 20% travel to customer sites, primarily within North America.
Benefits include medical / dental / vision insurance, FSA and 401k plans, generous PTO, parental leave, learning & development opportunities.
This role is also eligible for an annual bonus based on the company policy.
#LI-DNI
#LI-KP1
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
