Lead Digital Product Manager

About this role:
Wells Fargo is seeking a Lead Digital Product Manager within the Retail Services business unit that has deep agile expertise to design, develop and execute against a prioritized backlog for products distributed via Merchants. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role, you will:

• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Coordinate highly complex activities and guidance to others
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Strategically engage with all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership
• Develop and execute the multi-year strategy to drive sustainable improvements in account management experiences through the digital channel
• Consult with dependent product partners (including legal, risk, compliance and control) on digital application capabilities required to meet business growth objectives
• Define and continually refine OKRs / KPIs; develop related reporting/dashboards
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 4+ years of experience with large scale, complex product portfolios with broad scope and impact across large organizations
• 4+ years of experience working in an Agile environment, managing tradeoffs and executing day to day backlog prioritization and refinement; defining release plans aligned to the product strategy and roadmap
• 4+ years of experience leading the development and execution of complex digital business plans, programs and initiatives enterprise-wide while managing risk and ensuring regulatory and policy compliance
• Previous experience with Financial Services or Fintech industry
• Previous experience enabling new features for merchant experiences
• Prior successful work leading scrum teams in a matrixed environment
• Prior Experience as a Transformation leader driving change across an organization
• Highly refined communicator, with experience presenting information in a manner that persuades, educates, and enhances understanding at all levels
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• Experience consulting, influencing and partnering with a broad constituency of stakeholders
• Ability to positively influence, motivate, and lead diverse teams in a shift based, decentralized, and geographically dispersed environment
• Ability to translate and present complex technical data across technical and non-technical groups
• Customer centricity mindset; focused on putting the customer first in product development
• Proven ability to leverage various communication methods and styles across varying levels and sizes of audiences to convey the vision of a product and address critical decision points to sustain team, customer, and stakeholder excitement around the product
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results

Job Expectations:

• Ability to travel up to 10% of the time
• Willingness to work on-site at stated locations on the job opening
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Job posting may come down early due to volume of applicants.

Posting End Date:
27 Jul 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.