Lead Commercial Development Program Manager

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Lead Commercial Development Program Manager successfully partners with our Commercial launch leaders to deliver successful and highly impactful product launches. This role has multiple responsibilities including identifying and driving efficiency amongst common workstreams across launches, launch dashboarding and key metrics development, and critical escalation management and problem solving across new product or service launches as well as being hands on and project managing a critical launch program. This position will manage roadmap metrics of our products/services by aligning resourcing, tracking, and execution to ensure successful launches of a portfolio of products/services across the enterprise. This position will also focus on collaboration across multiple functions in the organization to improve overall effectiveness of the launch process. This is a hands-on role that requires close collaboration with all levels of Exact Sciences. 

Essential Duties

Include, but are not limited to, the following:

• In collaboration with Commercial leads, coach and drive multiple efforts across the Commercial readiness team to deliver projects successfully. Apply and coach to project management methodologies and best practices.
• Facilitate defining Commercial planning success metrics (OKRs and KPIs) across the portfolio; manage the tracking and reporting of those metrics and support the team in promoting their accomplishments.
• Work with product and Commercial stakeholders to define strategy and requirements in order to execute against launch planning objectives.
• Lead and coach multiple product/service development efforts, refinement, and/or launch efforts to deliver projects successfully. Drive launch program to specific milestones, helping to escalate and problem solve issues as they arise.
• Manage escalation process when critical risks arise and manage dependencies across projects accordingly to minimize impact to the key deliverables.
• Develop schedules, budgets, risk management plans, and quality goals.
• Manage Commercial phase gates process across the launch portfolio, ensuring appropriate product/service deliverables are completed to required levels and submitted to enable launch process progression.
• Identify opportunities for standardization in approach across the launch portfolio and aligning with the enterprise to drive launch excellence and efficiencies.
• Collaborate with internal cross functional teams and senior leadership to develop strategies, project and tools to enable more efficient and effective new product launches.
• Drive positive organizational change management processes via planning, communications, and relationship management.
• Make critical and difficult decisions based upon a combination of business goals, data analysis, experience, and judgement.
• Formulate, organize, and monitor inter-connected projects including coordination of cross-project activities.
• Assess organizational impacts for projects or programs and develop the appropriate tactics to best fit each audience with the right level of communications, engagement, training, and support.
• Ability to effectively collaborate as a part of a team and operate independently across projects based on project complexity and needs.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between local Exact Sciences locations.
• Ability to travel 20% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Engineering, Life Sciences, Clinical Laboratory Science, Management Information Systems, or field as outlined in the essential duties.
• 10+ years of experience in increasing responsibility of scope and leadership including organizational effectiveness, project management or related field.
• 8+ years managing and leading large projects or teams.
• 5+ years of experience in commercialization product development in health sciences.
• 5+ years using Project Management software.
• Extensive experience applying techniques and methods of modern project/program management – along with expertise with product management platforms and tools.
• Extensive experience engaging with product managers, engineers, designers, researchers, SMEs, and company leaders in a constructive and collaborative relationship to learn and influence.
• Experience in relationship building, motivation, and curiosity to bring together different personalities for creative thinking and collaborative solutioning.
• Strong leadership skills, including the ability to influence multiple stakeholders and leaders without direct authority.
• Advanced problem-solving, organizational, and analytical skills with the ability to evolve operational models.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

• Master’s degree in relevant discipline.
• PMI Project Management.
• Lean Six Sigma Green Belt (or higher) certification.
• Change management certification.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

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