Administers Oracle Fusion Cloud environments across development, testing, and production. Leads environment strategy, refreshes, releases, service requests, Oracle support coordination, troubleshooting, and OCI/OIC enhancements. Manages RBAC, segregation of duties, SSO, OCI IAM, and SailPoint provisioning. Communicates maintenance, outages, fixes, and root-cause analyses while maintaining technical documentation and coordinating with business, IT, security, and vendor stakeholders.
This position is with the Packaged Business Solutions Team, which supports both externally hosted and internally hosted vendor applications for several business lines: Corporate Finance & Accounting, HR, Corporate Security, Compliance, Corporate Real Estate, Records Management, Procurement, Legal, Internal Audit, and Enterprise Project Services.
Key Responsibilities for Oracle Fusion Cloud Administration
- Environment management and strategy
- Lead the creation, configuration, refresh, and maintenance of Oracle Fusion environments across Sandbox, QA/Test, Development, and Production. kn
- Align environment changes with project lifecycles, release schedules, and business requirements.
- Define and maintain the environment strategy, including refresh cadence and naming conventions.
- Coordinate monthly & quarterly Oracle updates as well as fixes, enhancements and routine work efforts in partnership with stakeholders across IT and the Business.
- Host weekly Oracle Info Sharing call with all BU & ET stakeholders – share upcoming work efforts, issues, or enhancements.
- Strategic input
- Contribute to architectural discussions, capacity planning, cost optimization, and roadmap development for the Oracle landscape.
- Participate in the evaluation and implementation of new Oracle OCI features and enhancements to improve performance and functionality.
- Attend (QBR) Oracle Quarterly Business Review and help drive improvements, adoption, and build working relationships with our partners.
- Service management and Oracle liaison
- Own Oracle Service Requests (SRs): log, manage, and escalate issues related to bugs, performance, and configuration.
- Act as the primary point of contact for Oracle service notifications (maintenance, updates, outages).
- Communicate environment maintenance windows, refresh schedules, and outages to associates and partners.
- Host weekly Oracle Priority Support Touchpoint call with Oracle TAM and key stakeholders from technology and line of business.
- Provide expert-level troubleshooting and resolution for complex Oracle Fusion ERP, OCI, and OIC issues.
- Provide single point of contact to BU for communicating issues, fixes, and RCA
- Security and access management
- Partner with BU and ID Admin to Design and maintain RBAC, including job roles, data roles, security profiles, and role hierarchies.
- Implement and enforce segregation of duties in partnership with Internal Audit and Business Teams.
- Manage Single Sign-On (SSO) configuration & security polices within OCI IAM & interface with ID Admin team on any changes to SSO.
- Partner with BU and SailPoint admins to ensure connectors, provisioning steps, and UAR functioning.
- Documentation and collaboration
- Create and maintain documentation for architecture, configurations, processes, security policies, and troubleshooting guides.
- Partner with Security, Network, Development, and Product Teams to identify issues and drive resolution.
- Collaborate with Business Teams, IT Teams, and third-party partners to support new requests and ongoing operations.
First Horizon Bank Charlotte, North Carolina, USA Office
Charlotte, United States
Similar Jobs
Insurance
Leads technical analysis for implementations and large projects, translating business requirements into system specifications, technical documentation, integrations, and actionable development tasks. Assesses dependencies, risks, data impacts, and system behavior; supports backlog readiness, testing, defect triage, releases, and cutover activities. Manages SSO implementations and serves as the technical client liaison during onboarding and deployment. Provides mentorship and post-implementation support.
Top Skills:
APIsSingle Sign-On (Sso)
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration.
Top Skills:
Microsoft Office Suite
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Develop and deploy data solutions using Palantir Foundry and AIP for client engagements. Lead technical teams, coach team members, analyze system interactions, build applications with large datasets, and apply data engineering and analytics to deliver client outcomes. The role also includes managing client relationships, planning and executing projects, encouraging technology adoption, resolving stakeholder conflicts, and driving continuous improvement.
Top Skills:
Artificial IntelligenceMachine LearningPalantir AipPalantir FoundryPythonTypescript
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
