Jobs at First Horizon Bank

Provides advanced production support for network and desktop environments, including user support, monitoring, troubleshooting, configuration, enhancements, and outage resolution. Supports planning and execution of new network designs, configurations, and implementations. Serves as a cross-functional point of contact and business partner while applying systems integration, technical analysis, application support, and project lifecycle expertise. Requires up to 10% domestic travel.

Designs and develops complex Salesforce solutions for digital banking, including Financial Services Cloud architecture, Apex automation, Lightning interfaces, integrations, security frameworks, AI capabilities, and CI/CD pipelines. Leads code quality, release governance, technical design, compliance modeling, testing, and developer mentorship. Requires extensive Salesforce experience in financial institutions, advanced Apex and integration expertise, multiple certifications, and knowledge of Salesforce AI technologies.

Participates in a 24-month banking rotation program across business areas, supporting projects, client activities, process improvements, and operational initiatives. Builds enterprise knowledge, business acumen, leadership readiness, and cross-functional relationships through rotations, mentoring, training, and capstone work. Prepares updates and recommendations, completes development activities, applies feedback, and demonstrates sound judgment, adaptability, accountability, and alignment with bank values.

Supports Corporate Treasury’s Pricing and Profitability Team by analyzing financial data, developing business requirements, validating data, coordinating user acceptance testing, documenting controls and system dependencies, investigating system issues, and improving processes and data quality. The role serves as a business-side subject matter expert and partners with technology, data management, business teams, and vendors on system enhancements and strategic analytical initiatives.

Manages first-line risk and controls in a regulated banking environment. Responsibilities include issue lifecycle management, operational risk event analysis, RCSA, control inventory and effectiveness assessments, remediation, audit and regulatory support, risk reporting, and advising business leaders. The role requires strong root cause analysis, corrective action planning, consumer banking knowledge, and the ability to influence control owners and leadership without direct authority.

Manage and troubleshoot Windows Server applications, IIS-hosted web applications, databases, connectivity, and SSL/TLS certificates. Partner with developers and vendors, onboard teams to DevOps platforms, and automate application deployment processes using PowerShell. Maintain documentation, resolve complex technical issues, support CI/CD workflows, and participate in on-call incident response.

Administers Oracle Fusion Cloud environments across development, testing, and production. Leads environment strategy, refreshes, releases, service requests, Oracle support coordination, troubleshooting, and OCI/OIC enhancements. Manages RBAC, segregation of duties, SSO, OCI IAM, and SailPoint provisioning. Communicates maintenance, outages, fixes, and root-cause analyses while maintaining technical documentation and coordinating with business, IT, security, and vendor stakeholders.

Supports consumer and regional banking leadership through financial reporting, dashboard development, financial modeling, budgeting, forecasting, profitability analysis, and performance insights. Sources and analyzes banking data, identifies trends and anomalies, maintains reporting and forecasting systems, conducts research, and communicates findings to executives and finance partners. The role also supports funds transfer pricing, interest rate risk, investment management, regulatory compliance, and ad hoc financial projects.

Leads first-line risk and control management across banking business units. Responsibilities include issues and risk event management, RCSA execution, control design and testing, remediation, risk reporting, regulatory and audit engagement, emerging risk identification, and business partnership. The role also establishes risk and control standards, improves program maturity, mentors staff, and represents the first line to senior leaders, auditors, and regulators.

Designs and operates an Infrastructure-as-Code platform using Crossplane, Helm, Kubernetes, and GitOps. Builds reusable Crossplane compositions, resource definitions, configuration packages, and production Helm charts for self-service cloud provisioning. Integrates infrastructure validation, policy enforcement, testing, drift detection, and CI/CD workflows. Troubleshoots Kubernetes and infrastructure delivery issues, supports platform reliability and on-call operations, and creates documentation for internal engineering teams.

Conducts confidential sanctions and financial-crime investigations, reviews potential OFAC matches, researches transactions, applies sanctions regulations, supports screening-system testing, and assists with audits, examinations, and regulatory information requests.

Reviews and investigates potential OFAC sanctions matches, identifies transactions requiring blocking or rejection, researches supporting documentation, applies sanctions regulations, assists with screening system testing, and supports audits, examinations, and regulatory information requests.

Owns strategy, pricing, profitability, lifecycle management, and governance for treasury management products. Leads pricing optimization, ECR strategy, account analysis, product development, analytics, regulatory alignment, and client experience initiatives. Partners with Finance, Technology, Operations, Sales, Risk, Compliance, and vendors to deliver scalable solutions, manage product performance, support pricing negotiations, and develop executive reporting and business cases.