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ABB

Chief of Staff

Reposted 18 Days Ago
Remote or Hybrid
Hiring Remotely in North Carolina, USA
Expert/Leader
Remote or Hybrid
Hiring Remotely in North Carolina, USA
Expert/Leader
Leads operational governance for an IT Business Systems team across five business areas. Owns business reviews, budgeting and forecasting, intake prioritization, end-user training, internal team enablement, leadership support, and AI knowledge-platform delivery. Analyzes support data to improve systems delivery and develops team capabilities across SAP ECC, S/4HANA, Vistex, Vertex, and TMS platforms.
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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Manager

__

The work model for the role is: Hybrid, Cary, NC


Your role and responsibilities


Our IT Business Systems organization runs the enterprise platforms behind the Electrification business area — SAP ECC, S/4HANA, Vistex, Vertex, SAP TMS and adjacent systems — across seven internal domains, for business leaders in Finance, Sales, Operations, Logistics and Procurement across our divisions. It manages a multi-million-dollar OPEX budget and a larger CAPEX portfolio, and it will be hiring continuously for at least the next two years.


You are the VP of IT's chief of staff — their number two across the seven domains. You run the VP's operating rhythm, prepare them for the conversations that matter, act for them when needed, and make sure what they decide gets done. Around that, you own the four engines that keep the organization staffed and credible with the business: hiring, monthly business meetings, APT intake and the budget cycle.


You will be mainly accountable for:


1.The VP's Right Hand

Run the VP's operating rhythm: the weekly leadership meeting, one-to-one agendas, and a single tracker of commitments across all seven domains.

Move easily between the seven domain leads and our business-unit leadership, and keep the VP — and yourself — current with what the business is thinking.

Prepare the VP for the conversations that matter: what will be asked, what to decide and what not to concede.

Act for the VP when they are away, and carry messages people would rather not hear — then keep the relationship.

2. Hiring and Onboarding

Run the organization's hiring engine with HR's Talent Acquisition partners across multiple regions, typically with five to ten requisitions open at once.

Own the candidate from offer acceptance through onboarding: keeping them warm, getting equipment and system access in place, assigning a buddy and a first-week plan.

Run our intern program: two to eight interns, twice a year — from hiring through manager and project assignment to the end of their term.

Hold the hiring bar when there is pressure to shortcut it, including from senior leaders.

3. Monthly Business Meetings and IT Brand

Run three to six monthly meetings with our business partners across Finance, Sales, Operations, Logistics and Procurement — each shaped for its audience, not a status broadcast.

Own how the business sees the IT team: track whether we keep our commitments, and change what we do when the answer is no.

Prepare the VP's presentations and narratives for leadership reviews.

4. APT Intake and Cross-Domain Coordination

Run the weekly APT call (our business enhancement request process). Insist that the business prioritizes its own requests clearly — and keep insisting.

Coordinate across the seven domains so the backlog is sequenced, capacity is visible and commitments are realistic.

Get accurate status from the domains on where every APT really stands. "80% done" for five weeks and "done" that the requester cannot see are both your problem. Tell a business leader when their request is not first, and keep the relationship afterwards.


Qualifications for the role:

  • Bachelor degree in computer science engineering or related field (MBA/masters degree preferred)
  • Minimum 10 years of experience in enterprise business systems — SAP ECC and/or S/4HANA preferred, with exposure to Vistex, Vertex, SAP TMS, or comparable platforms.
  • Substantial experience (5+ years) running operational governance in a matrixed environment — intake processes, business reviews, prioritization frameworks — across multiple business areas simultaneously.
  • You have managed or co-managed a team or project budget — comfortable with variance analysis, forecasting, and presenting financial narratives to leadership.
  • Demonstrated track record of designing and delivering training programs in a business systems or enterprise IT context — not coordinating someone else's curriculum, but building your own and measuring whether it worked.
  • Skilled in AI-powered platform delivery — you have built or significantly contributed to building a knowledge platform, self-service tool, or intelligent search system using RAG, knowledge graphs, or similar architectures.
  • Passionate about transparency and intellectual honesty
  • Travel requirement less than 20%
  • Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us

ABB Installation Products Division (formerly Thomas&Betts), helps manage the connection, protection and distribution of electrical power from source to socket. The Division’s products are engineered to provide ease of installation and perform in demanding and harsh conditions, helping to ensure safety and continuous operation for utilities, businesses and people around the world. The Commercial Essentials product segment includes electrical junction boxes, commercial fittings, strut and cable tray metal framing systems for commercial and residential construction. The Premier Industrial product segment includes multiple product lines, such as Ty-Rap® cable ties, T&B Liquidtight Systems® protection products, PVC coated and nylon conduit systems, power connection and grounding systems, and cable protection systems of conduits and fittings for harsh and industrial applications. The Division also manufactures solutions for medium-voltage applications used in the utility market under its marquee brands including Elastimold™ reclosers and switchgear, capacitor switches, current limiting fuses, Homac™ distribution connectors, Hi-Tech Valiant™ full-range current limiting fuse for fire mitigation, faulted current indicators and distribution connectors, cable accessories and apparatus with products for overhead and underground distribution. Manufacturing includes made-to-stock and custom-made solutions.


Why ABB?

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.


ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.


All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.


For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf


As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.


Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.


ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more


Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Paid Parental Leave
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.


This position is eligible for a short-term incentive plan/annual bonus.


#LI-Hybrid

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

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