The Litigation Support Technician coordinates trial preparation, maintains litigation support equipment, ensures system security, and provides user support for government litigation activities.
IT Litigation Support
Employment Type: Full Time, Mid level
Department: Information Technology
Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Coordinates litigation support services (including trial preparation and presentation) in response to customer needs. Performs such services directly or in conjunction with the district's designated "Litigation Support Coordinator." Installs, configures, and maintains litigation support equipment; Develops standards and procedures for applications; and Coordinates efforts with other agencies involved in litigation team activities.
- Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format.
- Ensures systems availability, functionality, integrity, and efficiency.
- Installs new or modified litigation support hardware and software.
- Resolves hardware/software interface and interoperability problems.
- Maintains and controls the district's litigation support equipment inventory.
- Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
- Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
- Promotes awareness of security issues among management and employees.
- Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures
- Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
- Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users.
-Performs other related duties as assigned.
Qualifications:
- Must be a U.S. Citizen
- Bachelor's Degree (In related field)
- Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance
- Experience with Litigation Support principles, methods, and practices
- Experience with Litigation Support systems development concepts
- Performance monitoring principles and methods
- Quality assurance principles
- Familiarity with Technical documentation methods and procedures
- Familiarity with Systems security methods and procedures
- Oral and written communication techniques
- Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity
- Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems
- Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications
Our commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years we’ve been growing our government-contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of meaningful government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]
#CJ
Similar Jobs
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Design, build, and operate production AI automations and agentic workflows for Toast’s customer care systems. Integrate LLMs with Salesforce Service Cloud, Amazon Connect, and workflow platforms; develop autonomous actions with human oversight; test, monitor, and improve system reliability, accuracy, latency, and cost. Collaborate with software engineers, Salesforce developers, and care operations stakeholders to translate workflows into scalable intelligent solutions.
Top Skills:
Amazon ConnectAws BedrockAws LambdaAws SagemakerEvent-Driven ArchitectureGoIpaasJavaLangchainLanggraphLarge Language ModelsPrompt EngineeringPythonRetrieval-Augmented GenerationSalesforce Service CloudVector DatabasesWorkato
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Design, build, and own backend services, APIs, and integrations supporting customer care workflows. The role connects Salesforce, billing, identity verification, document management, and iPaaS platforms; requires automated testing, code reviews, incident response, performance monitoring, and cross-functional collaboration. The engineer will also apply AI tools and may build production LLM solutions.
Top Skills:
APIsEvent-Driven ArchitecturesGraphQLIpaasJavaKotlinLlmsMicroservicesReactSalesforceWorkato
HR Tech • Information Technology • Professional Services • Sales • Software
Provides advanced technical support to SaaS customers through written and Zoom channels. Investigates complex issues, identifies root causes and workarounds, manages escalations, troubleshoots integrations and public APIs, supports Premium customers, mentors teammates, creates help content, improves processes, and contributes to customer and team KPIs.
Top Skills:
AsanaAtsHr TechnologyHrisIamPayroll IntegrationsPublic ApisSaaSSlackSsoZendeskZoom
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
