IT Business Partner Technology - Quality

Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs. 

Company Description

Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and high-value industrial applications. Our expertise spans clamps, rings, straps, and quick-connectors, serving applications from automotive powertrains and drivetrains to medical devices. We support customers with engineering, prototyping, and testing to deliver comprehensive clamping and connecting solutions. With over 1,800 employees in more than 30 countries and more than 75 years of experience, Oetiker is a trusted long-term partner to the world’s leading OEMs. We operate Quality processes on the Böhm & Weihs system, integrated with SAP ERP and L2L MES systems.

We are seeking an IT Business Partner (Technology – Quality) to serve as the key link between IT and the Quality business unit, supporting both strategic initiatives and daily operations.

Key Responsibilities

Business Partnering & Strategy

• Serve as the business relationship link between the Quality function and IT
• Provide strategic consulting and guidance aligned with business goals
• Understand business models, strategies, trends, and partnerships
• Partner with business stakeholders to identify required architectural changes
• Lead future-state planning and solution modeling in collaboration with business units
• Act as the main point of contact for IT-business engagement and Enterprise Architecture alignment
• Communicate decisions, project status, and priorities to stakeholders
• Support IT governance by assessing impact and value of information investments
• Champion the IT strategy and ensure clear communication of enterprise architecture
• Oversee project portfolio and budget for Quality-related IT initiatives

Solution Design & Implementation

• Provide strategic thought leadership for IT’s role in executing business strategy
• Develop and maintain the IT roadmap aligned with Quality business needs
• Translate business goals into actionable architecture and system design
• Coordinate with integration and supplier architects to support process design
• Ensure successful rollout of solutions and maximize business impact
• Promote use of IT tools, standards, and best practices across the department

Quality-Specific Responsibilities

• Develop or enhance deep knowledge of Oetiker’s Quality processes
• Maintain and administer Böhm & Weihs (B&W) system modules, including user management, performance, and lifecycle
• Provide incident and problem resolution support via the IT ticketing system and coordinate with B&W support
• Collaborate with the Quality department on project planning, prioritization, and implementation
• Lead integration efforts (e.g., SAP, Keyence, Gauges, BI, email) and ensure structural alignment with SAP
• Act as a sparring partner for business on B&W module usage, training, and integration
• Support data analysis requests and contribute to strategic Business Intelligence efforts
• Create and maintain user documentation and training materials

Required:

• Strong communication skills in English
• Effective problem-solving abilities
• Sound understanding of product and quality-related business processes

Preferred:

• Experience with SQL Server management and SQL queries
• Understanding of Systems integration and IT service management processes
• Familiarity with Quality Management Systems  like Böhm & Weihs,  SAP or similar

Collaboration & Key Needs

• Build and maintain a strong key user network for B&W modules
• Collaborate closely with Enterprise Architecture and other IT Business Partners on infrastructure development

Additional Information

• Willingness to travel internationally (up to 10%) for workshops, projects, and training sessions

The successful candidate will determine the position location, though there is a preference for the role to be based in the EMEA region. This role will be expected onsite full-time.

Oetiker is an equal opportunity employer. 
We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, sexual orientation, or any other legally protected status. Accommodations are available upon request for candidates taking part in all aspects of the selection process.