IT Business Analyst

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

We are looking for a highly analytical and collaborative Business Analyst to join our Data Engineering team. This role blends business analysis, data reporting, and Agile product ownership to deliver data-driven solutions that support strategic decision-making across the organization. As a key liaison between the Line of Business (LOB) and the Technology Delivery team, you will play an indirect leadership role—driving collaboration, enhancing communication, and influencing the success of various initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Collect, analyze, and document business and technical requirements for data engineering and reporting initiatives.

• Conduct business process and workflow analysis to define project and work request needs.

• Ensure active stakeholder engagement throughout the requirements lifecycle.

• Serve as Product Owner in Agile ceremonies, maintaining a clear, prioritized product backlog.

• Collaborate cross-functionally with data engineers, analysts, and business stakeholders to define and deliver high-impact data products.

• Design, develop, and maintain dashboards and reports using tools such as Power BI, Tableau, or Looker.

• Translate complex data into actionable insights for business users.

• Ensure data accuracy and consistency through rigorous validation and testing.

• Support data governance, metadata management, and adherence to data standards.

• Manage project timelines, risks, and deliverables using Agile and project management best practices.

• Facilitate user acceptance testing (UAT) and provide training and documentation for end users.

• Ensure compliance with Technology and CRC Group policies, including SDLC and Change Management standards.

• Coach and mentor junior Business Analysts, fostering a culture of continuous improvement.

• Ability to travel up to 25%.

Location: this position is 100% remote anywhere in the US.

QUALIFICATIONS
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Required Qualifications:
1. Bachelor degree or equivalent experience to include six years of information technology experience with significant experience in software development
2. Four years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality
3. Management Experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements
4. Experience with traditional Agile methodologies

5. Strong SQL skills and hands-on experience with relational databases.

6. Expertise in data visualization tools such as Power BI and Tableau.

7. Solid understanding of data warehousing, ETL processes, and data modeling.

8. Proven experience working in Agile teams, preferably as a Product Owner or active Scrum team member.

9. Demonstrated ability to plan, facilitate, elicit, document, and manage business, functional, and technical requirements.

10. Strong critical thinking and analytical capabilities.

11. Skilled in managing multiple concurrent projects and tasks under tight deadlines.

12. Effective communication and conflict resolution across all organizational levels.

Preferred Qualifications:

• Minimum of 6 years as a Business Analyst in data-centric environments.

• Experience with cloud platforms (Azure, AWS, or GCP).

• Familiarity with Agile tools like Jira, Azure DevOps, or Rally.

• Experience with big data technologies (e.g., Spark, Databricks).

Certifications (preferred but not required):

• Certified Scrum Product Owner (CSPO)

• PMI Agile Certified Practitioner (PMI-ACP)

• Certified Business Analysis Professional (CBAP)

• Project Management Professional (PMP)

Soft Skills:

• Excellent Communication: Able to convey technical concepts to non-technical audiences and vice versa.

• Leadership & Ownership: Takes initiative and drives outcomes with minimal supervision.

• Collaboration: Works effectively across cross-functional teams and builds strong stakeholder relationships.

• Critical Thinking: Applies logic and reasoning to identify strengths and weaknesses of solutions.

• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities.

• Empathy & Listening: Understands stakeholder needs and translates them into actionable requirements.

• Time Management: Balances multiple priorities and meets deadlines consistently.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting Constantly (More than 50% of the time)
Standing Occasionally (Less than 25% of the time)
Walking Occasionally (Less than 25% of the time) Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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