Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of customers protect themselves against digital threats, and that number is growing rapidly. This is an exciting phase at Aura, and our team of over 400 people worldwide is guided by a leadership slate that's successfully grown startups into multi-billion dollar organizations.
Come build with us!
About the Role:
As an IT Business Analyst on the Workplace Experience team, you'll play a crucial role in ensuring Aura team members have a productive and secure experience from their first day at Aura. You'll use your blend of business, communication, and analysis skills to support both Information Technology and Information Security initiatives. A key aspect of this role involves developing and delivering impactful communications. Your passion for the user experience will help you be successful in this role.
Day to Day:
- Create and implement communication and awareness plans for IT and IS initiatives, projects, system changes, outages, and new technology rollouts.
- Design and execute campaigns to increase awareness and adoption of IT and IS services, tools, and best practices.
- Manage and optimize various communication channels, including Slack channels, Google sites and email.
- Contribute to the creation and organization of accessible team knowledge bases and resources.
- Manage the security training platform, creating and deploying campaigns, and reporting monthly on training and phishing performance.
- Contribute to evolving team initiatives and provide support as needed to ensure a productive technology experience for Aura team members.
What you bring to the table:
- Associate’s degree in IT or related field (or equivalent work experience)
- 3 years in business analysis, project management or communications
- Effective communications and interpersonal skills
- Ability to work collaboratively across departments and organizational levels
- Strong analytical and problem-solving skills
It would be great if you also had:
- Experience with Atlassian (Confluence and Jira)
- Experience with KnowBe4
Aura is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more!
Pay range for this position is $63,000 - $90,000 but may vary depending on job-related knowledge, skills, experience and location.
#LI-Remote
Aura is proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, Aura is committed to being an inclusive community where all feel welcome.
Aura is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.
Important privacy information for United States based job applicants can be found here.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
