Infrastructure Engineer

Job Description
DESCRIPTION:
Duties: Interact with multiple technologists in the company and within the industry as well as between the developers, development managers, and product managers to evaluate feasibility of requirements and determine priorities for development. Responsible for the technical direction on API gateway implementation. Provide architectural guidance for API & Application development across teams, helping teams understand how to leverage the API gateway to their benefit and promote best practices. Coordination between US and APAC team on daily basis in order to work 24/7. Provide proper handover to APAC team by end of day and assign work to team as per project plan and complete proper handshake next day morning to understand work status and completeness of the task and help resolve issues. Build knowledge transfer document and conduct knowledge sharing sessions between team to understand application lifecycle and storing knowledge. Work on automation task of all possible manual task to enhance the current activities and toil-reduction. Customer support based on tickets, incidents created, office hours and handling the production based on priority. Involve in audit and farm findings analysis and implementation.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field of study plus 5 years of experience in the job offered or as Infrastructure Engineer, Technical Lead, Software Engineer, or related occupation.
Skills Required: This position requires experience with the following: Working with Apigee Edge or Apigee X, including its architecture, components, and capabilities; Working with Apigee's management APIs, developer portal, and analytics; one or more programming languages such as Python, Java, or Go; working with scripting languages including Bash and Shell; Linux/Unix systems and administration; monitoring tools including AppD, Grafana, and APICA; logging and tracing tools including ELK Stack (Elasticsearch, Logstash, Kibana) and Splunk; CI/CD tools including Jenkins, GitLab CI, and Jules; infrastructure as code (IaC) tools including Terraform and Ansible; networking concepts, protocols, and technologies including TCP/IP, DNS, HTTP/HTTPS, and load balancing; network troubleshooting and performance tuning; relational databases including MySQL and PostgreSQL and NoSQL databases including MongoDB and Cassandra; database performance tuning and optimization; Agile methodologies and tools including JIRA and ServiceNow; and Implementing and maintaining SLAs, SLOs, and SLIs for API services.
Job Location: 8181 Communications Parkway, Plano, TX 75024.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.