Supports daily HR operations, employee inquiries, HRIS records, onboarding, benefits administration, payroll coordination, compliance, reporting, communications, and HR projects. Maintains documentation, coordinates process timelines, supports recruiting and training activities, and tracks cross-functional action items. Requires strong organization, confidentiality, customer service, communication, and judgment in a deadline-driven environment.
Job Title: Human Resources (HR) Coordinator
Reports to: HBT HR Manager
FLSA Status: Non-Exempt
Position Purpose
The HBT HR Coordinator supports daily HR operations while coordinating administrative processes and project activities that advance the company’s people strategy. This role manages employee inquiries, records, HR systems, reporting & analytics, and compliance-related tasks, while also assisting with HR initiatives such as process improvement, documentation updates, and cross-functional project follow-up. The position requires sound judgment, strong organizational skills, confidentiality, customer service orientation, and the ability to manage multiple priorities in a deadline-driven environment.
Employment at Will
Nothing herein is intended to create a contract of employment or to guarantee employment for a definite duration.
Duties and Responsibilities
- Serve as the first point of contact for employee questions related to policies, procedures, timecard discrepancies, paid time off, and general HR matters.
- Provide support for recruiting, new hire orientation, pre-employment processing, onboarding activities, and benefits administration.
- Process HR documents, including new hire paperwork, policy acknowledgment forms, and I-9 documentation.
- Maintain accurate employee data in the HRIS, including status changes, promotions, transfers, and pay adjustments.
- Partner with Payroll by providing requested employee and payroll-related information.
- Coordinate pre-qualification screenings in accordance with client-specific requirements.
- Coordinate the drafting and distribution of announcements and other required employee communications, working in conjunction with the marketing team and HBT executive leadership team.
- Assist with creating and updating job descriptions and maintaining documentation compliance with applicable federal, state, and local requirements.
- Coordinate logistics, timelines, materials, and follow-up for HR processes and projects, including HBT career architecture, policy updates, training coordination, and other people initiatives.
- Prepare recurring and ad hoc HR reports, dashboards, and tracking tools to support departmental planning and decision-making.
- Maintain HR templates, forms, standard operating procedures, and shared department resources.
- Assist with research projects, process improvements, and other HR special projects that support organizational and strategic HR goals.
- Track action items, deadlines, and follow-up items for cross-functional HR initiatives and escalate issues as appropriate.
- Support compliance with applicable federal, state, and local employment laws and company policies.
- Perform other related duties as assigned.
Position Requirements
- Associate or Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Three or more years of experience in an office or other customer service-oriented environment; prior Human Resources experience preferred.
- Ability to exercise sound judgment and maintain confidentiality with sensitive information, records, and reports.
- Strong customer service skills and a service-oriented approach with internal and external customers.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities in a deadline-driven environment.
- Ability to adapt to change and work proactively, collaboratively, and independently.
- Strong verbal, written, analytical, and interpersonal communication skills.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
- Experience with ADP Workforce Now preferred.
- Ability to interpret and apply laws, regulations, policies, and procedures appropriately.
- Demonstrated integrity, professionalism, and strong work ethic.
- Ability to work occasional evenings and weekends.
- Ability to travel occasionally, including some overnight stays.
Physical Demands
- Standing, Walking, Sitting, Handling/Use of fingers, Bending: Frequently
- Pushing/Pulling 12 lbs. or less: Occasionally
- Lifting/Carrying 10 lbs. or less and Lifting/Carrying 11-20 lbs.: Occasionally
- Reaching Outward, Reaching Above Shoulder, Squatting/Kneeling: Occasionally
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and duties that could be assigned. Additional functions and requirements may be assigned by management as deemed appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Building Technologies, Inc.
Hoffman & Hoffman, Inc. Charlotte, North Carolina, USA Office
1133 Upper Asbury Ave, Charlotte, North Carolina, United States, 28206 1510
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