Provide frontline technical support for Workday HCM, manage tickets, monitor integrations and data integrity, create and maintain reports, participate in release UAT, and execute routine HCM projects including performance and compensation cycle support.
Job Summary & Responsibilities
We are seeking a detail-oriented HRIS Analyst to join our HRIT team. This role serves as the primary point of contact for frontline system support, ensuring the operational stability of our HR technology suite. You will be responsible for resolving technical tickets, maintaining data integrity across platforms, driving strategic HCM initiatives, and supporting the seamless integration of our HRIS systems.
Preferred Qualifications- Frontline System Support: Provide day-to-day technical support for Workday HCM, troubleshooting errors and assisting end-users. Maintain system training resources.
- Ticket Management: Act as the first responder for the internal team inboxes. Resolve system inquiries involving security profile changes, report field adjustments, schedule updates, etc.
- System Maintenance & Auditing: Monitor integration runs between systems and perform regular audits to ensure data accuracy and synchronization.
- Reporting & Analytics: Utilize Excel to audit and compare large datasets using Vlookups and create EIBs and upload to HR systems. Create and maintain custom reports (Advanced and Matrix). Assist in scheduled report distribution and dashboard maintenance.
- UAT Participation: Participate and test in the semi-annual Workday release cycle by performing regression testing on basic features to ensure no disruptions to current workflows.
- Project work: Work on and execute routine HCM projects, assisting with configuration, testing and go live support. Assist in yearly performance and compensation cycle management.
Similar Jobs
Other • Professional Services • Utilities
Administer and support Workday HRIS configuration, data integrity, reporting, and user support. Maintain system configurations, perform data audits, develop reports and dashboards, troubleshoot issues, coordinate with HR, IT, and vendors, and support compliance, process improvements, and Workday updates and testing.
Top Skills:
HrisWorkdayWorkday Reporting Tools
Logistics • Transportation
Lead HRIS operations for Workday and related HR systems. Configure and test business processes, manage releases, design reports and integrations, support SOX controls, lead projects, mentor analysts, and drive data integrity, automation, and stakeholder adoption.
Top Skills:
Calculated FieldsDashboardsExcelIntegrationsTalent AcquisitionWorkdayWorkday AbsenceWorkday CompensationWorkday EibsWorkday HcmWorkday PayrollWorkday RecruitingWorkday Report WriterWorkday Report WriterWorkday Time Tracking
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Leads enterprise AI-first technology delivery transformation at MetLife. Defines operating models, roadmaps, governance, controls, adoption strategies, delivery metrics, and readiness practices for agentic software development. Partners with CIO organizations, DevSecOps, Platform Engineering, Architecture, Risk, Audit, and Legal to implement traceable, reviewable AI-assisted workflows in a regulated environment. Advises senior leaders, resolves cross-organizational ambiguity, and drives initiatives through measurable adoption and business value realization.
Top Skills:
Agentic Ai FrameworksGithub CopilotGithub EnterpriseMicrosoft Azure Ai
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
