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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
Responsible for supporting day-to-day HR processes, ensuring accurate employee data management, and delivering efficient HR services across multiple functions. This role partners with internal teams to maintain compliance, streamline HR processes, and provide advanced transactional support, while identifying opportunities for process improvements.KEY RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Administer and maintain employee records and HR systems with a high degree of accuracy.
- Coordinate and process HR transactions including onboarding, data changes, and terminations.
- Ensure compliance with company policies, legal standards, and regulatory requirements.
- Assist with benefits administration, leave management, and employee inquiries.
- Generate and analyze standard HR reports to ensure data integrity and support decision-making.
- Identify process inefficiencies and recommend enhancements for HR operational workflows.
- Partner with HR Business Partners and other teams to resolve escalated employee issues.
- Maintain confidentiality of sensitive employee information and adhere to data protection standards.
- Participate in special projects and continuous improvement initiatives impacting HR operations.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent experience.
- 2–4 years of experience in HR operations, employee services, or a related HR function.
- Experience with HRIS platforms and reporting tools.
- Exposure to payroll processes and benefits administration.
- Proficiency in Microsoft Office Suite or equivalent applications.
CERTIFICATIONS / LICENSES / REGISTRATIONS
- Professional HR certification (PHR, SHRM-CP) preferred but not required.
FUNCTIONAL SKILLS
- Strong attention to detail and data accuracy.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in HR systems administration and reporting.
- Excellent organizational and time management skills.
- Analytical skills for identifying process improvements and resolving issues.
- Effective written and verbal communication skills.
- Ability to work collaboratively with cross-functional teams.
- Knowledge of HR compliance and employment regulations.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
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CRC Insurance Services Charlotte, North Carolina, USA Office
Charlotte, NC, United States
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