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StepStone Hospitality

HR Manager

Posted 2 Days Ago
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In-Office
Charlotte, NC, USA
Mid level
In-Office
Charlotte, NC, USA
Mid level
Oversee daily HR operations for a hotel, focusing on benefits administration, recruiting and onboarding, training, legal compliance, employee relations, recordkeeping, event coordination, and reporting. Support hourly and management staff, assist managers with discipline and terminations, maintain personnel files, and ensure clear professional communication across departments.
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Description

The Human Resources Manager is responsible for the daily oversight and administration of human resources operations for the hotel environment. This role focuses heavily on employee benefits administration, workforce coordination, recruiting and onboarding, legal compliance, and maintaining organized, accurate employee records and HR processes.

This position supports both hourly and management team members while helping ensure the hotel remains compliant with all applicable employment laws and operational standards. The role requires strong organization, discretion, follow-through, and the ability to communicate clearly and professionally across departments.

Requirements

· Plan, coordinate, and direct the administrative functions of an organization. 

· Recruit, interview, reference, and hire candidates for open positions.

· Analyze, coordinate, and design training classes for management.

· Interpret and enforce company policies and employment laws. Support management in enforcing policies and laws, including appropriate discipline.

· Assist in disciplinary actions that may result in suspension or termination. 

· Plan and coordinate general meetings, associate gathering, holiday parties, and incentive programs.

· Maintain hotel associate personnel files.

· Assist in resolving various personnel issues.

· Complete monthly reports as required. 

· Maintain community contacts for recruiting and marketing purposes.

· Assist in the maintenance insurance benefits for eligible associates.

· Be readily available to answer associate questions.

· Maintain positive attitude with associates and applicants.

· Responsibility for all personnel administrative paperwork and documentation.

· Maintain close working relationships with management team.

· Participate and attending weekly or monthly meetings.

  

The Le Meridien and Sheraton Charlotte Hotels is an equal opportunity/AA/Disability/Veteran employer. 

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